Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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iPhone 6 unlock at end of contract

Hi, Unfortunately I have come to the end of my contract as of December 1, 2016 and I am looking to change service providers. I have never had to ask for a phone unlock before and am unsure of how to go about doing so. As I said, I have a ZERO device ...

DCB316 by Just Moved In
  • 2 replies
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Telus Perk

I received a Telus Perk offer by mail, but the suggested route of leads me to nowhere! dja

dja by Just Moved In
  • 4 replies
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Data clawback.

My data plan renews on 17th of month. When I access account using phone Wi-Fi I have 2048mb, no usage. When turn on my data, usage jumps to 20mb. Support explains, every month, that an app is running in the background and using it. That is fine and r...

martyken by Just Moved In
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Resolved! Does the Huawei internet key work in the USA

I have the Huawei internet key I've been using on notebook and netbook in BC Canada and other provinces in Canada . I would like to know if I can use telus internet in the USA. Thanks

mc by Just Moved In
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Newbie with service plan question

Hi folks,to start my Telus service, I purchased the Telus service plan "Parlez et text 100" (one-year contract including 400 minutes each for voice and text) and the Alcatel One Touch A392CC phone. I was told that, in order to use Telus as mobile pho...

Resolved! Telus Extend Ports

Hi! Do any of you know what ports Telus Extend used (Or IP range)? I need to open it on our firewall for a user.

CSRS by Just Moved In
  • 4 replies
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Cannot purchase nano SIM online?

I tried purchasing the TELUS LTE Tri SIM for my iPhone SE online however upon clicking Order Now I get brought back to the welcome page.I try with both Safari and Firefox; same result. B...

FrankMtl by Connector
  • 13 replies
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Did I lose my plan?

I was supposed to top up my minutes yesterday but I only topped it up this morning. I have the simple 22 plan but it didn't take my money for that my balance is still 24$ even though the plan should have left me with only 2$

XxKERBxX by Just Moved In
  • 2 replies
  • 0 kudos