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My Telus Pre Paid stopped working after 90 days

Just Moved In

I am travelling abroad and forgot to recharge my account, my Telus pre paid has now be de registered or de activated. I need that number back, it shows in my telus account but I cant perform any action on it. How to get the same number back ? do they not have a winback or retention policy ? Or they just like to make new sales every time ?



Numbers enter a pool of availability when terminated. You might still have time to get it back. When I lost a 416 due to termination I got it back months later even though it was a 416. So call them and see if it can be reactivated.

Tried my best they dont pick up calls waited for hours