Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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get a telus phone

Hi I'd like to see if I qualify to get a phone under a plan please

jessi by Just Moved In
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Question about eSecuritel

My Galaxy Note 5 stopped working and used my telus device care to get a replacement phone and i was wondering if eSecuritel sends out brand new or refurbished phones as a replacement? Also how long does it take for them to ship your phone?

KN1990 by Just Moved In
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Roaming in Greece

I have roamed a the 400 texts 30$ discovery plan in Greece.It was working fine till two days ago.Now i receive texts some times not in real time but i cannot sent any neither make a phone call. I am fully connected to the COSMOTE networkI need to res...

ADONIS by Just Moved In
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Telus Extend Problems

A Telus Mobility customer for years, a few months ago I moved to a weak service area and got offered to try Telus Extend. I'm using iPhone 4s with latest IOS, so is my wife. Both of us are having the same two problems:1) when making calls using exten...

Resolved! Prepaid and portiing number

Hi folks,I use prepaid service from Petro Canada mobility now going on 10 years. Telus' 100$/year prepaid package is very attractive so,if i have an unlocked Samsung S4 (given to me by a family member in Ontario who's gone onto using a iPhone) could ...

FrankMtl by Connector
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Resolved! Question about prepaid sim card

My question is I have bought a unlocked iPhone 5 but it requires the nano sim card and my sim card from my previous phone i used is micro and wont fit into my new iPhone 5. Can I just buy a new prepaid nano sim card from the telus store and use my te...

TELUS Extend login

Hi, I'm a Telus Extend user since about 2 months. I'm always loging out the app when I get network because cause I want to use it only on wi-fi. I am half the time in a zone where there is absolutely no signal. When I get in that zone I usually login...

no signal at home

So moved into a basement suite and have no signal. what is the best way to fix that without spending $300 - $500

philfreez by Just Moved In
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Unlimited Plan

So T-Mobile is offering Unlimited Everything plan to their customer, which include Unlimited Data in Canada. Yet our Big-Three can't even offer Unlimited do Canadians.... How Sad

shan786 by Neighbour
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Name Display for Caller ID

I wonder why TELUS does not allow customers to display their name instead of "British Columbia" for their caller ID name?I have searched a bit on Google and all that has been explained was due to "privacy." But if you give someone a choice (to opt in...