Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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How to register my new telus sim card with an existing phone number from a different carrier

RajaaS93 by Just Moved In
  • 1966 Views
  • 2 replies
  • 0 kudos

No busy tone - Telus Mobility just hangs up

Several times I called a number on my smartphone and Telus dial, then quickly hang up without a sound. I just realized this is how it behaves when a land line is busy. Can't we get an alert, a sound or some clear signal of this situation?

lleblanc by Neighbour
  • 2083 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail

Is it possible to allow 3 voicemails , then your voicemail is full ?

Wangiri (one ring drop) spam

I am receiving hundreds of one-ring drop spam calls daily. I have unknown caller notifications turned off, but my Fitbit still buzzes. I need to receive intentional calls for work. What is Telus doing to control this abuse of their network?

MatthewF by Just Moved In
  • 1873 Views
  • 1 replies
  • 0 kudos

Resolved! 2-Step Verification for Twitter

Back in 2016, I wasn't able to receive 2FA codes for Twitter when I was with Telus. Now that it's 2020 and I'm with Bell, I'dl ike to switch back to Telus if this is now available. Back in 2016, Twitter told me Telus wasn't supported. I sent a DM to ...

KevinF by Just Moved In
  • 1715 Views
  • 1 replies
  • 0 kudos

Resolved! Voice Mail retrieval from the US

When I call in to my Telus number from a US phone I get to the greeting but when I dial * to interrupt it I get disconnected and can't get my voice mails.

TrevW by Just Moved In
  • 4248 Views
  • 3 replies
  • 0 kudos

5G Costs On Plans

Anyone know how much TELUS is going to charge for 5G? it looks like Bell and Rogers are charging, but I'm curious about TELUS too.

Flanuck by Just Moved In
  • 3278 Views
  • 4 replies
  • 0 kudos

RCS chat can't connect anymore

I used to be connected to RCS 95% of the time. Now my phone can't connect to it at all.I'm in Montreal on a Pixel 3 XL device using Google Messaging.

mikaturta by Just Moved In
  • 1478 Views
  • 0 replies
  • 0 kudos
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