With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it.
Adding Easy Roam:
From the App:
Go t...
Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing. In some instances however, it may lead to unintentionally roaming when it wasn't your intent to d...
Data Optimization Tips for Android Devices
Where to Start
Whether you're on an unlimited data plan and just burnt through all your high-speed data, or have a limited bucket of data and need to micro-manage your usage, these tips will help you ge...
Data Optimization Tips for iOS Devices
Whether you're on an unlimited data plan and just burnt through all your high-speed data, or have a limited bucket of data and need to micro-manage your usage, these tips will help you get started and stay on...
Good morning xray!
Totally get it and regarding the grace period it's definitely a good idea! I'll definitely pass on the feedback. It's like, I want to be connected but do I want to pay a full days worth for just an hour or two... also I miss Hawaii...
Yikes, that's understandably frustrating. Here on the forums we don't have access to accounts, escalations, or the ability to authenticate accounts. However the TELUS Social Media team might be able to help out, give them a shout over Facebook or Twi...
Hi Seb774, though I don't have the slim door bell, that does seem peculiar. Did you already check the https://bit.ly/3PFWI3o site for various light indicators and what they mean? Assuming the firmware is updated to the latest version (firmware versio...
Hi RkInsight, although shipping times can vary specially during the holidays, if you ordered the device in-store it might be best to reach out to the store to assist with the cancellation. You could also fill out the support call back form at https:/...
That's pretty weird! If your TELUS accounts are all in order and you called to ensure this, then it seems like some sort of phishing / fraud scheme! I'd forward the details regarding the call to [email protected]
