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Just_LH

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Joined 8 years ago

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Re: Optik TV Added After Suspicious Call; Legit?
Blocked it but they keep calling.
2 years ago Place Home Services
40KViews
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Re: Optik TV Added After Suspicious Call; Legit?
And Passport Numbers.
2 years ago Place Home Services
231KViews
0likes
0Comments
Re: Optik TV Added After Suspicious Call; Legit?
I guess there is a difference between no requirement and not allowed to ask for it. As someone who just went through another phone company sign up on the phone, I told 2 IDs needed. One DL. (ok) second , SIN, Passport number, CC . So I said no to SIN and P# but then she could not get the CC verification working on the phone. She was very nice and understood that I don't want to give out these numbers but clearly directed to ask for it. In fact the CC only came up after I rejected the other two. She told me to go to a store and present my CC there. What is lol is for another service with this company, I am already paying with that CC ! She said she had no access to that.
2 years ago Place Home Services
231KViews
1like
0Comments
Re: Changing tv channel lineup?! CTV
Now I got the same "contact provider" again like on the picture. Not sure the reason.
3 years ago Place Home Services
6.1KViews
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Re: What are considered acceptable average speeds for a 1 gig plan?
Maybe they should rename it UP TO 1GB plan. 🙂
3 years ago Place Home Services
7.7KViews
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Re: Managing home wifi phone for mentally disabled customer
I know. Absolutely ridiculous thing to say that we only offer things in a package and you have to pay if parts of that package you don't want. Trying to insinuate that they can only set up an account with all LD incuded. (not the cost, only the access) Rubbis. Money grab. On the cell phone (from them) I think it's the same becuase one of my senior neighbors had to pay $5 to not have data. She had no idea when internet was doing something or not. She would turn on data and beacuse she didn't have data package, she way paying for it. So it's the same money grab based on the mistake of the customer.
3 years ago Place Home Services
3KViews
1like
0Comments
Re: Changing tv channel lineup?! CTV
Yes, I was logged in with Telus and watched ctv and ctv scifi and more. It happened the day I wrote and while ctv sci-fi was working the ctv wasn't. Just checked, it's working again! Why it had that "contact provider" for a few days I don't know. You can close this. PS: I just tried Telus TV+ and none of the Essentials show up. Discussed here : https://forum.telus.com/t5/Optik-TV/Telus-TV-New-Web-browser/m-p/133446/highlight/true#M10338 I tried to link just the post but I can't see how.
3 years ago Place Home Services
6.4KViews
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1Comment
Re: Telus TV+ New Web browser
Yeah, I have the same problem. Never used Telus app before so there should not be a migration problem but while the extra channel show, the Essentials do not. Not likely for me to attempt to fix it, as a month ago I wanted to increase my internet speed, the tech called he can't make it cause of the weather, I said no problem, he said he will fix it and set up a new time, never heard back. So I just went never mind.....I hope Rogers will be here soon (BC) (by Rogers I mean Fido)
3 years ago Place Home Services
13KViews
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Re: wireless digital box
As far as I know the Wifi box receives the signal from the Modem not the PVR. On the verification. At this age, I think every device has it's ID and it need to be initiated/registered with telus or it don't work. Maybe it's also connected to location (address/account) . I too had to call the tech people, read in the number before they made the units work. These days they send out tech person needed or not.
3 years ago Place Home Services
12KViews
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Re: wireless digital box
IF you have HDMI in on the TV , don't need the breakout cable. Copper referring to copper wire to the house, as oppose to fiber optics. I think because of it's speed limitations. my guess.
3 years ago Place Home Services
12KViews
0likes
0Comments