Planning to travel? We've compiled this checklist to ensure your TELUS Mobility services are ready for a seamless experience abroad. Easy Roam Add Easy roam and take your plan with you abroad. Vacation Suspension If you don't need one or more of your...
When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multiple parties before it's released. Typically, a seco...
TELUS Expert Messaging TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week. Simply type the details of your inquiry in a message and it will be sent to a human agent. Messaging here is async...
Apple Live Voicemail for iOS 17 With iOS 17, Apple introduced Apple Live Voicemail. This feature gives iPhone users the ability to see real-time transcription as someone leaves a voicemail, and the opportunity to pick up while the caller is leaving t...
TELUS Device Care Complete Protect your Android or iPhone with lost or stolen phone coverage and protection from accidental/manufacturing defects, cracked screens, and more. You can add Device Care Complete when purchasing your new device online, by ...
Backing up your Android Device Backing up your device is of the utmost importance. If you lose or damage your device without backing it up, there may be no way to recover your contacts, important info, and pictures. Let's talk about backing up your A...
There are many convenient ways to pay your TELUS bill. Below is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill is through your chequing account, credit card, Visa Debit, or MasterCard Debi...
Get To Know The My TELUS App Did you know we have a highly rated app that allows you to check your bills, usage, and much more at the tip of your fingers? We know that your time matters, and the My TELUS app has got you covered! Let's take a look at ...
Protect Your Privacy on Your Devices Protecting your privacy is of the utmost importance these days. Our phones are an extension of our lives, so we want to help you make informed decisions on limiting the amount of personal info you share through yo...
How To Block Text Messages and Calls on an Android Device There's not many things more annoying than unwanted texts or calls. Here are some quick guides on how to prevent them from getting through to your Android device. How to Block Text Messages Op...
