Mobility
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Knowledge base articles

BlackBerry Legacy Devices End Of Life

BlackBerry discontinued support for all of their devices on January 4, 2022, and the network infrastructure that supported most handset connectivity has been shut down. Any legacy BlackBerry devices that are running BlackBerry OS will no longer funct...

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DanR by Community Manager
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Outbound Calling Name Display

You asked… we listened! Your IDEAS in action. TELUS launched Outbound Calling Name Display (OCND), which enables you to have your account name displayed with your number when you place an outgoing call. What do you need to know? Self Serve only This ...

C_Fun by Community Manager
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Mobile Klinik Device Checkup

The Mobile Klinik Device Checkup application allows you to optimize and troubleshoot hardware/software issues with your Android and iOS device. You can also check what your device might be worth if you want to sell your phone. It can also help if you...

C_Fun by Community Manager
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Protecting Your Device

You’ve opened up your shiny new smartphone and you’re the subject of phone envy amongst all your friends. Before you take that new device to the beach or even the bathroom, there are a few things you should consider to protect your device from being ...

C_Fun by Community Manager
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The Only Guide You'll Ever Need for Changing Your Device

That feeling you get when you know a new phone is on the way can be as exciting as Christmas morning. There’s nothing quite like ripping open that crisp new packaging and being the first person ever to use it. There’s even that “new phone” smell. We ...

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C_Fun by Community Manager
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Travel Tips

I like travelling. Am I good at it? That’s debatable. I get lost easily, buy souvenirs that I can’t fit in my bag, lose my camera and embarrass myself attempting to pronounce words as the locals do. What I can do is prepare for trips. Passport curren...

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C_Fun by Community Manager
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How To Save Your Mobile Data

There are good surprises, then there are the ones that manifest themselves as an unwelcome data charge on your monthly bill. Streaming media and sharing files all contribute to our ever-increasing consumption of mobile data so you’re probably left wo...

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C_Fun by Community Manager
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Payment Options

TELUS offers customers several convenient methods for paying their monthly invoices. This page provides information on the different payment methods available. Payment Method Details Bank teller/ATM Customers make payments at a financial institution ...

C_Fun by Community Manager
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Change number of rings before voicemail picks up

Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to voicemail. The number of seconds before forwarding can be determined by multiplying the number of rings by 5 E...

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DanR by Community Manager
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