BlackBerry discontinued support for all of their devices on January 4, 2022, and the network infrastructure that supported most handset connectivity has been shut down. Any legacy BlackBerry devices that are running BlackBerry OS will no longer function reliably as a result. BlackBerry OS 10 and later devices may retain some functionality, but they remain unsupported by BlackBerry and their operation cannot be guaranteed into the future.
Announced back in 2016, Blackberry has shifted its focus entirely towards becoming a software company. They agreed in 2017 to continue to support its legacy services for at least two more years, and the time has come for their aging infrastructure to be shut down.
- Affected devices:
- BlackBerry Classic
- BlackBerry Passport
- BlackBerry Leap
- BlackBerry Z10, Z30, Z3
- BlackBerry Q10, Q5
- Porsche Design P’9982 from BlackBerry
- Porsche Design P’9983 from BlackBerry
- BlackBerry Bold: 9900/9930, 9790, 9650, 9788, 9700, 9000
- BlackBerry Curve: 9380, 9370/9360/9350, 9330/9300, 9320/9315/9310/9220, 8530/8520, 9380, 8900/8980, 8300/8310/8320/8330/8350i
- BlackBerry Torch: 9860/9850, 9810, 9800
- BlackBerry Storm: 9500/9530, 9520/9550
- BlackBerry Pearl: 9100, 8100/8110/8120/8130, 8220/8230
- BlackBerry 9720
- BlackBerry 9620
- Porsche Design P’9981 from BlackBerry
- BlackBerry Tour 9630
- BlackBerry Style 9670
- BlackBerry 8800/8820/8830
- BlackBerry 7130
- BlackBerry 8700/8707
- BlackBerry 7100
- BlackBerry 7290
- BlackBerry 7730
- BlackBerry 7230
- BlackBerry 6720
- BlackBerry 6230
- C++ platform based devices: 850, 857, 900, 950, 957
- Any Android-based Blackberry phones are not affected by the turndown.
For more information regarding the turndown and what it means to our customers, please visit telus.com/bbeol or BlackBerry's information page, here.
Edit: Updated to reflect timelines, and that BBOS 10 devices may retain some functionality.
