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Knowledge base articles

Software Update Life-Cycle

When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multiple parties before it's released. Typically, a seco...

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Apple Live Voicemail for iOS 17

Apple Live Voicemail for iOS 17 With iOS 17, Apple introduced Apple Live Voicemail. This feature gives iPhone users the ability to see real-time transcription as someone leaves a voicemail, and the opportunity to pick up while the caller is leaving t...

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Wi-Fi Assist

Wi-Fi Assist Wi-Fi Assist is a feature that optimizes the handoff between a Wi-Fi network and your carrier's cellular data network. In the past, when your device left the effective range of a Wi-Fi network, it would try to maintain connection to that...

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Mobile Klinik Device Checkup Tool

Mobile Klinik Device Checkup Tool The Mobile Klinik Device Checkup app has a number of great features. Not only can you optimize and troubleshoot hardware/software issues with your Android and iOS device, you can even book repair appointments, find t...

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Software Update Schedule

All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Approx. date Details Samsung Z Flip4 Nov 1 Security Updates Samsung ...

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Ultimate Guide - Transferring Content To Your New Phone

Most of us will upgrade our devices at some point and we'll all face the same dilemma: how do we transfer our info to the new device? For those of you going through this for the first time, we’ve compiled a list of resources from various manufacturer...

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