TELUS Device Care Complete

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TELUS Device Care Complete

Protect your Android or iPhone with lost or stolen phone coverage and protection from accidental/manufacturing defects, cracked screens, and more.

You can add Device Care Complete when purchasing your new device online, by dialing *611 from your TELUS device, in-store, or through your My TELUS account within 60 days from the date of purchase.

Here's what you can get for only $15/month:

• Coverage for lost or stolen devices with extended protection against accidental damage.
• Protection for up to 2 incidents of accidental damage or manufacturing defects during a continuous 12-month period.
• Protection from physical damage, including cracked screens, broken camera, power ports that won't charge and other valuable features such as your microphone and/or speaker malfunctioning.
• Protection from all liquid damage, including water or coffee.
• Exclusive value added benefits like free battery replacements, unlimited photo and video storage in full resolution and expert tech help for setting up your device.
• Get your device repaired at our exclusive repair partner, Mobile Klinik.

Reach out to our team or visit our website HERE for all the info about TELUS Device Care Complete.

[Kmcdonald5150]

After over 3 hours of being told to call a different department and people having no idea of why I've concluded that I pay 15$ a month for a device coverage that is now trying to bill me 100$ for a repair deductible that costs less than 50$ for the repair. Not one person could answer a single question in my 3 hours of being passed around and not once was able to talk to a supervisor like requested before being on hold for 17 minutes and 35 seconds to be just looped back to the same team I started with. Telus customer service has been getting worse and worse. I will be going with a different provider and cancelling all of my Telus accounts and all my wife's.