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Community Manager
Community Manager

TELUS Device Care Complete


Protect your Android or iPhone with lost or stolen phone coverage and protection from accidental/manufacturing defects, cracked screens, and more.


Until September 30, 2023 - Device Care Complete (DCC) is under Open Enrollment - For this period, the 60-day enrollment window will be extended. This means that customers with devices 5 years old or newer can also sign up, provided they meet the device qualification requirements.




You can add Device Care Complete when purchasing your new device online, by dialing *611 from your TELUS device, in-store, or through your My TELUS account within 60 days from the date of purchase.


Here's what you can get for only $15/month:


  • Coverage for lost or stolen devices with extended protection against accidental damage.
  • Protection for up to 2 incidents of accidental damage or manufacturing defects during a continuous 12-month period.
  • Protection from physical damage, including cracked screens, broken camera, power ports that won't charge and other valuable features such as your microphone and/or speaker malfunctioning.
  • Protection from all liquid damage, including water or coffee.
  • Exclusive value added benefits like free battery replacements, unlimited photo and video storage in full resolution and expert tech help for setting up your device.
  • Get your device repaired at our exclusive repair partner, Mobile Klinik.


Reach out to our team or visit our website HERE for all the info about TELUS Device Care Complete.





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