Mobility
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Knowledge base articles

Voicemail Translation

Voicemail Translation is a service that lets TELUS Mobility customers, with a postpaid plan, translate their mobile voicemails from English/French to the following available languages: English, French Mandarin, Cantonese, and Punjabi. This service is...

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Protect Your Privacy On Your Devices

Looking to improve your privacy? We can help. Our phone is an extension of our lives, so we want to help you make informed decisions on limiting the amount of personal info we share through our devices. Here’s a list of things to keep in mind. Autofi...

C_Fun by Community Manager
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Managing Third-Party Application Purchases

Third-party vendors provide customers with a method to download pay-per-use applications and Web-based services (i.e. Mobile Dating and Social Networking sites) and pay for the chargeable content by applying it to their TELUS invoice. How it works Or...

C_Fun by Community Manager
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Outbound Calling Name Display

You asked… we listened! Your IDEAS in action. TELUS launched Outbound Calling Name Display (OCND), which enables you to have your account name displayed with your number when you place an outgoing call. What do you need to know? Self Serve only This ...

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Mobile Klinik Device Checkup

The Mobile Klinik Device Checkup application allows you to optimize and troubleshoot hardware/software issues with your Android and iOS device. You can also check what your device might be worth if you want to sell your phone. It can also help if you...

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Protecting Your Device

You’ve opened up your shiny new smartphone and you’re the subject of phone envy amongst all your friends. Before you take that new device to the beach or even the bathroom, there are a few things you should consider to protect your device from being ...

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The Only Guide You'll Ever Need for Changing Your Device

That feeling you get when you know a new phone is on the way can be as exciting as Christmas morning. There’s nothing quite like ripping open that crisp new packaging and being the first person ever to use it. There’s even that “new phone” smell. We ...

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C_Fun by Community Manager
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How To Save Your Mobile Data

There are good surprises, then there are the ones that manifest themselves as an unwelcome data charge on your monthly bill. Streaming media and sharing files all contribute to our ever-increasing consumption of mobile data so you’re probably left wo...

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4 ways to check for Smart Hub service availability

TELUS provides Smarthub services in selected communities to ensure that our customers using internet service in these areas get an optimal experience. Since this service is available in selected communities, you have to make sure your address is qual...

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