Mobility Payment Options There are many convenient ways to pay your TELUS bill. Here is information on the different payment methods. Pre-Authorized Payments The easiest way to pay your TELUS bill is through your chequing account, by credit card, by ...
STIR/SHAKEN Feature For Mobile Devices STIR/SHAKEN is a set of network tools used to verify the true calling number of an outbound call in order to combat caller ID spoofing on telephone networks. TELUS verifies the original calling number by validat...
Get To Know The My TELUS App Did you know we have a highly rated app that allows you to check your bills, usage, and much more at the tip of your fingers? We know that your time matters, and the My TELUS app has got you covered! Let's take a look at ...
Protect Your Privacy on Your Devices Protecting your privacy is of the utmost importance these days. Our phones are an extension of our lives, so we want to help you make informed decisions on limiting the amount of personal info you share through yo...
Transfer Your Number From Another Provider To TELUS When making the switch to TELUS, transferring your phone number over from your old provider is easy. Check out this handy video to walk you through the process. Steps 1. You'll need your new TELUS S...
Voicemail Translation Voicemail Translation is a service that lets TELUS Mobility customers with a postpaid plan translate their voicemails from English/French to the following available languages: English French Mandarin Cantonese Punjabi This servi...
How To Track The Status of a Device Return Did you get a phone through the TELUS Bring-It-Back program, and now you've returned the device to us? Learn how to track the status of a device return by following these easy steps: 1. Log in to the My TELU...
Outbound Calling Name Display TELUS has a handy feature known as Outbound Calling Name Display (OCND), which enables you to have your account name displayed with your number when placing an outgoing call. When activated, your account name will be sha...
Change Number of Rings Before Voicemail Picks Up Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can b...
Wi-Fi Assist Wi-Fi Assist is a feature that optimizes the handoff between a Wi-Fi network and your carrier's cellular data network. In the past, when your device left the effective range of a Wi-Fi network, it would try to maintain connection to that...
