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Knowledge base articles

Reporting Spam

Reporting Spam   Here at TELUS we are constantly working to prevent spam texts and other fraudulent communications from reaching our customers. There are actions you can take as well to not only spot a spam message but to report it to our team for in...

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A-B by Community Manager
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Ultimate Guide - Transferring Content To Your New Phone

The moment we've all waited for - the moment you hear the knock on your door and the delivery person hands you your brand new phone. You rip open the box in earnest, power on the device, admire its awesomeness and then you’re left wondering how you'r...

dru by Community Manager
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Backing up your Android Device

If you were to lose or damage your device, you’d be feeling pretty down. The only thing worse at this point is if you’ve never backed up your phone and there is no way to recover your contacts and/or pictures. Let’s talk about backing up your Android...

RhoLee by Ambassador
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