Mobile Klinik Device Checkup Tool The Mobile Klinik Device Checkup app has a number of great features. Not only can you optimize and troubleshoot hardware/software issues with your Android and iOS device, you can even book repair appointments, find t...
Upgrading or Changing Your Smartphone If you've recently upgraded or changed your smartphone, there are a number of things to be sure to do. We've got some resources below to help you with your new device. Let's get started! Ordering Online Most flag...
How to Swap your SIM Card You can swap your SIM card online at any time. What you’ll need: New SIM card. Your device(s) with active SIM card (powered on and connected to the TELUS network) to complete the steps. Steps 1. Leave your phone powered on a...
Squeeze more life out of your battery and/or data bucket by limiting how often your apps refresh, update, and/or download data by disabling background app activity. Here's how to do it on your iOS device: Disabling Background App Refresh by App If yo...
You've ordered your new device from TELUS, but now what? Track your package every step of the way from the moment you've placed your order to final delivery with our Order Status tracker. Simply enter your order number and the tracker will provide yo...
Reporting Spam Here at TELUS we are constantly working to prevent spam texts and other fraudulent communications from reaching our customers. There are actions you can take as well to not only spot a spam message but to report it to our team for in...
Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing. In some instances however, it may lead to unintentionally roaming when it wasn't your intent to do...
All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Approx. date Details Samsung Z Flip4 Nov 1 Security Updates Samsung ...
Data Optimization Tips for Android Devices Where to Start Whether you're on an unlimited data plan and just burnt through all your high-speed data, or have a limited bucket of data and need to micro-manage your usage, these tips will help you get sta...
Data Optimization Tips for iOS Devices Whether you're on an unlimited data plan and just burnt through all your high-speed data, or have a limited bucket of data and need to micro-manage your usage, these tips will help you get started and stay on to...
