on 09-21-2022 10:43 AM - edited Wednesday by A-B
Whether you're travelling or at home, your mobile device automatically scans for and selects the networks closest to it. Usually, this is a good thing. In some instances however, it may lead to unintentionally roaming when it wasn't your intent to do so. This can result in roaming fees for what would've otherwise been covered by your rate plan. Accidental roaming often occurs in regions and towns bordering the U.S.
Below are a few steps for how you can prevent this from happening:
Disable automatic network selection:
On iOS devices:
On Android devices:
Disable data roaming:
On iOS devices:
On Android devices:
A few more things to consider:
Sounds to me like Telus is confusing eSim with Travel eSim services.
Yes,of course, if i have an eSim because i want 2 phone numbers then yes I will be billed for roaming but Telus I don't think understands eSim technology based on a downloaded App.