How To Block Text Messages and Calls on an iPhone There aren't many things more annoying than unwanted texts or calls. Here are some quick guides on how to prevent them from getting through to your iPhone. How to Block Text Messages In the message co...
Transfer Your Number From Another Provider To TELUS When making the switch to TELUS, transferring your phone number over from your old provider is easy. Check out this handy video to walk you through the process. Steps 1. You'll need your new TELUS S...
TELUS Mobility Vacation Suspension What is a vacation suspension? A vacation suspension allows you to temporarily pause your mobility services and pay a reduced rate while you're away. Am I eligible for vacation suspension? All customers on a monthly...
How To Process A Certified Pre-Owned (CPO) Device Repair Does your certified pre-owned (CPO) device need a repair? Here is some info to get that done. In-warranty CPO device - Do not take your device to the brand's store. Visit the nearest TELUS stor...
How To Track The Status of a Device Return Did you get a phone through the TELUS Bring-It-Back program, and now you've returned the device to us? Learn how to track the status of a device return by following these easy steps: 1. Log in to the My TELU...
Outbound Calling Name Display TELUS has a handy feature known as Outbound Calling Name Display (OCND), which enables you to have your account name displayed with your number when placing an outgoing call. When activated, your account name will be sha...
Change Number of Rings Before Voicemail Picks Up Call Forward Variable lets you customize the number of times your phone rings or the length of time elapsed before the call is forwarded to your voicemail. The number of seconds before forwarding can b...
With Easy Roam, you can utilize your current rate plan's data & minutes and stay connected while traveling. Below are some steps on how to add Easy Roam as well as important points to consider when using it. Adding Easy Roam: From the App: Go to Usag...
Wi-Fi Assist Wi-Fi Assist is a feature that optimizes the handoff between a Wi-Fi network and your carrier's cellular data network. In the past, when your device left the effective range of a Wi-Fi network, it would try to maintain connection to that...
Protecting Your Smartphone It's an exciting time when a new phone arrives. We want you to make sure you're doing everything possible to keep that new device running smoothly and safely. Let's look at some handy tips for keeping your new smartphone sa...
