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Knowledge base articles

How To Process A Certified Pre-Owned (CPO) Device Repair

How To Process A Certified Pre-Owned (CPO) Device Repair Does your certified pre-owned (CPO) device need a repair? If so, read on to learn how to get it fixed! In-warranty CPO device - Do not take your device to the brand's store. Visit the nearest T...

A-B by • Community Manager
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Purchasing or Upgrading a TELUS Device: What You Need to Know

If you’re considering a hardware upgrade, there are some updates to our rate plans that you should know about. Here are a few things to consider to ensure a smooth process: TELUS Easy Payment TELUS Easy Payment is the upfront reduction off the retail...

dru by • Community Manager
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How to Recycle Your Phone

How to Recycle Your Phone Consider recycling that spare phone in your junk drawer. Here are some resources on how to safely dispose of them. Before you part ways with your device, here are a few things to consider: The phone must be deactivated. Remo...

dru by • Community Manager
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