TELUS Device checkup - Self-Diagnose & Troubleshoot Your Phone
Through the My TELUS App, we’ve launched a new way for customers to self-diagnose and troubleshoot your phone issues. By running a Device Checkup on your phone, you can resolve common issues such as: Phone hasn’t been restarted in 30+ days Settings causing perceived issues: airplane mode is on or data is-off causing calls/texts to be missed. Outdated software version causing performance glitches. Low storage creating app crashes or slowdowns. Battery drain from high screen brightness or background apps. And more! Completing the Device Checkup on your phone is quick and simple. To do so: Access the My TELUS App on your iOS or Android phone Go to “Support” Scroll to “Quick actions” and select “Run a device checkup” Select the category you’d like to diagnose Audio, Camera, Connectivity Display, Power and battery, or Run a full checkup Your phone will complete a series of automated tests, followed by a few short guided interactive tests Once completed, you will be provided with the results of your assessment, followed by Smart Suggestions on how to overcome your issues, as well as tips on how to optimize your phone to run better. Version FRGet To Know The My TELUS App
Get To Know The My TELUS App Did you know we have a highly rated app that allows you to check your bills, usage, and much more at the tip of your fingers? We know that your time matters, and the My TELUS app has got you covered! Let's take a look at everything you can do with the app. The benefits of using the My TELUS app Making changes to your plan & add-ons Viewing your bill & usage details Setting up data notifications & limits Checking/keeping track of your data usage Reduced wait times on the phone How to create & access your account 1. Download the My TELUS app on your iPhone or Android device or text “app” to 54555 to download. Alternatively, you can also access the web version here. 2. Once downloaded, you’ll have the option to sign up for My TELUS or log in (if you’ve already created an account in the past). 3. Log in and you’re ready to go! You can now make changes to your services & view your usage details. If you have any questions, reach out to us over on our Facebook account, or send a private message to our TELUS_Support handle and we'll be around to help! FR version
