Knowledge Base Article

Apple Live Voicemail for iOS 17

Apple Live Voicemail for iOS 17

With iOS 17, Apple introduced Apple Live Voicemail. This feature gives iPhone users the ability to see real-time transcription as someone leaves a voicemail, and the opportunity to pick up while the caller is leaving their message.

 

Live Voicemail will be toggled ON by default when a compatible device* has been upgraded to iOS 17.

To turn Live Voicemail ON or OFF:   Settings  >  Phone  >  Live Voicemail  >  On / Off

For more information regarding Apple Live Voicemail for iOS 17, please visit our Support pages:

ENGLISH 

FRENCH 

Compatible devices include the iPhone XS family and newer.

Notes:

  • Live Voicemail only works in Canada while the device is powered on (otherwise calls will default to regular TELUS voicemail service).
  • Live Voicemails are stored on the device and not on TELUS' voicemail service.
  • Live Voicemail will currently only work if iPhone language is set to EN.

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Updated 4 months ago
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