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how do i find my mailbox number?

holyraine13
Neighbour

im trying to access my voicemail but every time i call it the automated voice tells me that i need to enter my "mailbox number" which i dont even know what that is, i have tried entering my phone number and any codes i can think of that i linked to my account, and nothing. how do i find out what it is?

1 ACCEPTED SOLUTION

Fabylous
Neighbourhood Alum
Neighbourhood Alum

Hi @holyraine13, normally your voicemail access number should already be recorded to your phone number.  However, if you have to enter it would be based on your area code.  You can contact the care team at 1-866-558-2273 or let us know what is your area code and I can give you the voicemail number associated to it.  

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1 REPLY 1

Fabylous
Neighbourhood Alum
Neighbourhood Alum

Hi @holyraine13, normally your voicemail access number should already be recorded to your phone number.  However, if you have to enter it would be based on your area code.  You can contact the care team at 1-866-558-2273 or let us know what is your area code and I can give you the voicemail number associated to it.