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failed switch my home phone number to new mobile number

YanQ
Neighbour

I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please advise.

 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hey @YanQ - are you trying to put your home phone number on a cellphone line?


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