Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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eSIM Help with iPhone

How do you get voicemails on your secondary phone line using an eSIM? Is there a way to get voicemail alerts?Why will it only sent SMS messages on my secondary number? I would like to use iMessage.

APGNelson by Just Moved In
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Smart Hub

I have had a ticket now for 21 days waiting on a service technician to come out to my site to check on the smart Hub. Most times can not even run a speed yeast as it can’t connect. Currently running off my phone. In our campground everyone that has a...

WC by Just Moved In
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Data Usage Toggle switch on a Talk & Text Plan?

I just recently signed up for a Voice 25 Nationwide plan, which is a voice-only (talk&text) plan. On day 1 I logged into my My Telus account to see that I had a data overage of 1.08mb! I turned the switch to OFF and did the same on my flip phone. See...

Mobility account went to collections

Hello All,Yes by the title I'm writing and asking to see a solution to my problem, I was in college a few years back and my account went into collections, I was paying it off while I was in college, than I finished my course and money was tight and I...

ARon14 by Just Moved In
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No international texting?

So I was thinking of switching from Koodo (unlimited nation-wide calls/unlimited international texting) to 40$ non-share plan but noticed that texting is solely nation wide. How is is their flanker offers international but not Telus or am I misunders...

FrankMtl by Connector
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Resolved! NO CREDIT HISTORY

I'm a newcomer in Canada and ordered a phone online with the data plan. I was asked to bring 2 valid IDs at the store. What are the possible scenarios will happen?

itsmweeee by Just Moved In
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Any one used Bell or Rogers LTE modem with Telus?

I'm a "Rural Smart Hub" subscriber and want to replace my Telus Huawei modem with an ZTE MF288. I can get several second-hand units initially sold by Bell. I'm wondering if anyone has successfully used a Bell or Rogers unit on the Telus rural network...

jtg575 by Neighbour
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