Today why I am leaving Telus , first they so unprofessional. I received
a call from Telus selling team and they provided me a mobile plan $10:00
a month. ( call & text only ) no data no extra cost , sounds like great.
$10:00 x 3 months should be $30:...
I have moved 6 lines from Fido to Telus on Nov 29 and the Order (Sims)
was shipped to me on Dec 1 as per the order status. I have not received
the Sims yet and the Telus has strated charging me since Nov 29. There
is no tracking on the shipment numbe...
Hi all. Connected Telus with the preservation of the number from the
Charter. Incoming calls do not come, I already wrote to support about
this, went to the official store, to no avail. I already have a debt of
$ 110, so no one has solved the issue. ...
I placed an EPP order with a device trade-in, and now I am having a
tough time getting an answer on the status of my trade-in credit. For
some reason, it does not show up on my "My Telus" page. At first,
customer support said that the device I sent d...
I received a call from a Telus Mobility rep about a Black Friday sale
offer to leave our current cell phone provider. We got 100 gigs per
phone, unlimited international text and a certain amount of
international calling, and a $600 credit to help wit...
Dear Support Team, I am tired, BRO. I requested a call, and then your
team called and wanted to transfer twice, I agreed, and then I had to
wait for 2 hours and 30 minutes, and the call got disconnected
automatically. Really, 2 hours and 30 minutes o...
Hello, I received my last monthly Telus bill and there are 3 wrong
charges on my bill. Unfortunately I am travelling in Europe right now
and I would like to reach Telus Customer Care to discuss these charges -
without paying the $15 / Day Roaming fee...
I have a couple of questions. First, what voicemail features come with a
standard "unlimited" plan? For example, how long do the messages stay in
your inbox, what is the message length maximum, how many messages can
you save at once, etc. Also, when ...