Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! iMessage phone numbers on phone bill

Hello,I was wonder if with iMessage while hooked up to wifi or data if the number or numbers that are being messaged will show up on my phone bill, or if it shows up as data used?

Mobileop by Neighbour
  • 3 replies
  • 0 kudos

Telus Mobility Number

Just received a call from the number 1 (833) 382-8432 that shows up as Telus, and the person over the phone was offering Koodo mobile plans for Telus internet customers. I tried searching up the number but don't seem to find anything. Is this a legit...

WH9 by Neighbour
  • 2 replies
  • 1 kudos

Resolved! Device Care

It dosent look like there is a repair center in Kamloops? I went to the Mobile klinik in Aberdeen Mall but they told me they do not do insurance claims.Looks like my only option is to drive 2 hours to Kelowna ?

ralcra by Neighbour
  • 2 replies
  • 0 kudos

Adding a person to my plan

I have an account that i dont use all of the data on every month. Is there a way to add another person to this plan so they get access to the data i am not using? If so, how much extra does it cost and are they required to use a telus phone?

SGB by Neighbour
  • 2 replies
  • 0 kudos

I deleted my eSIM

I got a new phone and I successfully transferred all my data to the new phone. When I was going to transfer my SIM card over, it gave me the option to convert my SIM to an eSIM. I did so without really reading what would happen so I did not know that...

esimfix by Neighbour
  • 1 replies
  • 0 kudos

Network Problem

I am experiencing a problem in my phone (iPhone 14 pro). It is disconnecting my data calls(Especially WhatsApp, messenger) when i am calling using mobile data. It showing as reconnecting every 5 seconds and loosing signal strengths suddenly even i am...

D_sahan by Neighbour
  • 6 replies
  • 0 kudos

Lost my phone last year.

I lost my my phone last year. I didn't take the insurance, my bad, so I've been paying for the phone, Galaxy S23 Ultra, for the past year. I'd like to pay it off now. Any idea how much it will cost me?