I have four phone numbers on my account. The fourth one got a great plan. But that person doesn't need the capabilities of that plan. But I cannot swap the plans between two numbers. They only offer me upgrading the number that COULD use those featur...
I rarely complain on-line, but, the cellular strength is much worse than it ever has been on the west coast of Vancouver Island, Ucluelet area. Has there been changes to the bandwidth? It is even poor at non-high traffic times of the day.
I've never complained on a forum in my life, bit I have absolutely had it with this garbage company. I try to upgrade my prepaid plan, they make me top up my account instead of using my credit card. Of course there are arbitrary amounts to choose fro...
Hi there, I have a family plan (with 4 lines) and a separate corporate line with Telus Mobility, and multiple devices in multiple locations in Ontario have experienced slower than normal speeds (both browsing and tethering) in the last couple of week...
Hello,It seems my pay as you go mobility plan renewed two days ago, however, I only got service starting today. So have had no data for a couple days when I should have because it auto renews and charges me for service but doesn't provide it.When I d...
Hi Am using eSIM on my Samsung Galaxy S23 Ultra. There are no Voice mail but still the Voice mail notification icon is getting popped up.
Are SMS messages that are sent from organizations or companies that have mandatory 2-factor authentication included in the total number of incoming/outgoing text messages on a limited plan such as pay-as-you-go?
I am very upset with Telus as a business. Telus has constantly tried to upsell me and promised me an internet plan of $95 complimentary TV. I got ahead and check and these guys are now charging me $173. Wtf is going on? I am not even getting the full...
i was looking to get an EPP plan through Telus. I am already a Telus customer but the EPP plan states it is for new subscribers. Does that mean i cannot qualify for the EPP plan? Also it states I am eligable to port over an existing number. Would it ...
I bought an eSIM card from another company and properly installed it. With no notice, easy roaming charges for 3 days appeared on my bill. Only when I called was I informed that I had to use a Telus eSim card. The data I used in the US came from my e...
