Hi everyone,
I’ve been a Telus customer for a while now, and I have to say I’m extremely disappointed with the network coverage. I switched from my previous provider to Telus, trusting their brand and reputation, but I feel let down. I’m paying for a 5G plan, but I’ve never been able to get a full signal tower, even in places where I should have a solid connection—home, office, public areas. It’s incredibly frustrating.
What really gets on my nerves is the dropped calls. I can be in the middle of a conversation, and out of nowhere, the call just cuts off. It happens when I’m at home, in my office, and even when I’m out running errands or traveling. It’s like the signal is non-existent when I need it most.
I know I’m stuck with them due to the plan and pre-authorized payments, and I’ve never had issues with payment or anything like that. But these constant connectivity issues are pushing me to the brink. I don’t have the time to sit on hold for customer service, and honestly, I already know what they’ll say—check this, restart that. At this point, I just want reliable service.
If things don’t improve, I’m seriously considering switching back to my old provider. Anyone else having the same issues? Does it ever get better?
Thanks for listening.
