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mvhqmqd's avatar
mvhqmqd
Neighbour
2 months ago

Request for Assistance to Unlock My iPhone 6

Dear TELUS Customer Support Team,

I am writing to formally request your assistance in unlocking my iPhone, which is currently locked to the TELUS network.

I am the rightful owner of the device, and it is no longer under any active contract. I would like to use the phone on another compatible network; however, the network lock has made this impossible.

Below are the details of the device for your reference:

  • Brand: Apple
  • Model Name: iPhone 6
  • Model Number: iPhone 6 (A1549)
  • Storage Capacity: 16GB
  • Color: Space Gray
  • IMEI: <removed for privacy reasons>

I respectfully request that you review this case and assist with unlocking the device. If further information or verification is required, please let me know and I will provide it without delay.

I trust TELUS to handle this request promptly and professionally. Thank you for your time and support. I look forward to your response.

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  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    mvhqmqd Unlocking your phone is straight forward but this is a rare instance where it is not supported on the community forum. To unlock your phone, please call into customer care: 1-866-558-2273. The Care Team will secure your account/info and unlock your device.