Hi there — we're really sorry to hear about this frustrating experience. This definitely isn’t the experience we want you to have. While TELUS does make outbound calls for things like service updates or special offers, what you're describing sounds unusual. It's possible these calls could be from a third party spoofing our number, which unfortunately is a common tactic used by scammers.
We’d love to look into this further. When you have a moment, please send us a private message with the phone number receiving these calls and the approximate times and we can check if the calls came from us.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
