Swap your SIM card online at any time.
What you’ll need:
New SIM card.Your device(s) with active SIM card (powered on and connected to the TELUS network) to complete the steps.
Steps
1. Leave your phone powered on and don’t remove the existing...
Squeeze more life out of your battery and/or data bucket by limiting how often your apps refresh, update, and/or download data by disabling background app activity.
Disabling Background App Refresh by App
If you know which app(s) are consuming the...
It’s that time of year again where the fuzzy week between Christmas and New Year’s day is fast approaching, and what better time to curl up on the couch and rent your holiday favourites On Demand.
From Christmas classics to family flicks, it’s ...
You've ordered your new device from TELUS, now what? Track your package every step of the way from the moment you've placed your order to final delivery with our Order Status tracker.
Simply enter your order number and the tracker will provide you...
Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them.
S...
@ihearttelus It's super disappointing to hear negative feedback about anyone repping us. I want to learn more and forward it to the appropriate teams so I've sent a private message your way
This is largely accurate. In simple terms, your SIM card identifies you through your international mobile subscriber identity (IMSI). It's a string of digits that we know belongs to you, and identifies to them which carrier is accessing their network...
