TELUS Neighbourhood

I closed my personal mobility account in 2023 when transferring to a new account under the EPP program, keeping the same mobile number. During this transition, I worked with Telus in-store representatives to ensure all outstanding balances were paid ...

I am extremely frustrated with Telus' handling of my account closure and the lack of communication that led to an unfair collections action against me. I did everything required to settle my balance, yet I am now dealing with an unnecessary hit to my...