My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! Can't access my account

So im new at telus , at the store the representative told us to DL and make an account on Telus my account , then i made it . The next morning i really dont know what happened and i need to log in again , but i cant idk why. And it says 5 attempts my...


Can I buy more data

Morris by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Adding a line

I want to asked how many line can add in one account , I have a 6 line already can I add more..

Resolved! Late payment and credit bureau?

I have a mobility bill due on the 10th and I'm unable to pay it until the 15th. Will this late payment be reported to the credit bureau and affect my credit score? I'm okay with the late payment fee, I'm just worried about my credit. I'm having a har...

HLRD by Neighbour
  • 5 replies
  • 0 kudos

Resolved! Only Notification I get is over due

The past two notifications I have received from Telus on payment is when it is over due. Can't a simple text be sent when it is due NOT over due? I have not gotten anything before to indicate payment was due. Unless that is supposed to be something I...

Walter by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Paying out contract

I've been trying to upgrade my current services via the Online setup, as well as phone support. I've been told due to my credit history with Telus that they won't allow me to upgrade at all until i have 6 months of clean billing (on time payments), b...

Mayhem by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! us easy roam

Can I call a us # while in the US usuing easy roam and not chrged long distance

Resolved! easy roam

I understand how easy roam works I use it a lot. 1 thing im not sure of is, whille im in the US and I call a US#. Is that considered local or do I get long distance charges. Or are calls I make while I'm at my destination j minutes from my plan plan ...