My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Service

I received a message saying my cellular network is no longer available. I was instructed to choose a new network in settings?

Sandra3 by Just Moved In
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  • 3 replies
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Report Billing

I want to report a payment I did through TD Canada Mobile App to pay my Mobility Bill to TELUS Mobility.To send the report, it required me to enter my 8 digit Account Number. However, for some reason, it wanted me to provide a 9 digit Accoint number ...

MLC by Just Moved In
  • 1655 Views
  • 2 replies
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online account and billing

When I am looking at my bill online how do I get to see the classic billing. Which was the old way they had the bill when u looked at it online?????

Error changing plan in app ((prepaid))

I am trying to change my prepaid plan using the my telus app but every time I tap "plans and add ons" I get an error message.https://drive.google.com/open?id=0B56O3-c_pwnzbnd6b3ZXVjgtWEU

FishTire by Connector
  • 3840 Views
  • 7 replies
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Can't access my account

So im new at telus , at the store the representative told us to DL and make an account on Telus my account , then i made it . The next morning i really dont know what happened and i need to log in again , but i cant idk why. And it says 5 attempts my...

Data

Can I buy more data

Morris by Just Moved In
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  • 1 replies
  • 0 kudos

Adding a line

I want to asked how many line can add in one account , I have a 6 line already can I add more..