My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Account

How do I find do my account number, I have checked every email address and haven't found it

Beefy by Just Moved In
  • 1793 Views
  • 1 replies
  • 0 kudos

Resolved! pre paid

How can i view my call/text history through my account?

Taraann29 by Just Moved In
  • 2821 Views
  • 3 replies
  • 0 kudos

Resolved! My bill

I am not understanding why I have been charged $0.40 for a nationwide sent/received message. And also I have a $104.60 charge for Additional Services (Data and Sms)?

Blades by Just Moved In
  • 1937 Views
  • 2 replies
  • 0 kudos

Resolved! Data overages

I recently got a txt from Telus telling me all data overages were not going to be charged due to being evacuated by fire. I check today and I have over 3000 mb in overage data between me and my bf. We are very careful and use wifi whenever possible. ...

Fort12 by Just Moved In
  • 3471 Views
  • 2 replies
  • 0 kudos

Resolved! Lost my grandfather rate after paying account?

I changed from my once a year, pay as you go payment to an automatic monthly payment and lost my grandfathered rate. (.15 per min went to .50 per min)I was not told this would happen but simply received a message after the fact, saying it was done .H...

Glenn_M by Neighbour
  • 5121 Views
  • 7 replies
  • 0 kudos

Resolved! 2 phones, 1 account

I have 2 phones on one account (One for my wife one for me)I used to see both on my account but now only one after a chat about not being able to get into the account.How do I set it up to see both phones again?

Glenn_M by Neighbour
  • 2973 Views
  • 3 replies
  • 0 kudos

Resolved! Deposits

I had to pay a deposit when i started my cell service. After a year i was in good standing and got my deposit back, now i am thinking of putting my wife on my account and have the second line. We dont need a phone she already has one. My question is ...