Forum Discussion

starchoice's avatar
23 days ago
Solved

Elaborate Scam

Pretty sure this is an elaborate scam. Got a phone call this morning. I was supposed to receive two e-mails but only got one so I told the fellow that I had to go and he is supposed to call later. The return e-mail is "[email protected]" but the subject heading is "[email protected]". I've attached the bottom portion of the e-mail. the Customer Care e-mail is the same one as shown in my call display but I'm guessing that the number is not a legitimate Telus number.

 

  • Thanks for bringing this to our attention Starchoice, and you're right that is a scam. Please forward the email [email protected]  We also have a handy guide at https://www.telus.com/en/about/security/report-a-problem for reporting various types of scams and phishing schemes.

3 Replies

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hey starchoice - good catch and thank you for forwarding the email. Easy give-away that this is not us is that we changed our motto and they have the old one.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thanks for bringing this to our attention Starchoice, and you're right that is a scam. Please forward the email [email protected]  We also have a handy guide at https://www.telus.com/en/about/security/report-a-problem for reporting various types of scams and phishing schemes.