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dgstephens's avatar
dgstephens
Neighbour
30 days ago

Calls from General Credit Services

I have no idea why we re being harassed. 

[Mod Edit: removed personal information]

We are continually receiving phone calls from [Redacted].  It starts with an AI assistant "Jen" who puts  you on hold for 'live' agent.  It either times out or once a live person answers, we are hung up on.

We no longer have a Telus account, Final Balance for the cell phone was paid and Home services was paid in November 2025.

We were Telus phone customers for over 25 years

[Mod Edit: Removed personal information]

This has been emailed to General Credit services as well

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi dgstephens - Please do not share your personal information publicly online. We want your privacy to remain yours.

     

    We can take a look into this situation if you can please send us a private message