My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Is this text message scam?

I've suddenly been getting the following text messages: Telus CommunicationThere's an issue processing your recent payment. To maintain uninterrupted service. Please update here; https://telus.paymentapp-reviews.net from the following phone number: 3...

Credit Report DIsputes

Telus insists they sent me a set of texts, notifying me that I needed to update some payment information. Those texts never arrived on my phone, so even if Telus sent them their network failed to deliver them. This has degenerated into a credit repor...

Resolved! Past Billing Invoice

Alright. I have to ask, what monster programmed the online billing site? All I wanted was last month's bill, not this month. The only way I can see to do that, is to download 18(!) previous months of billing, which...- Come in RANDOM order when downl...

mact by Just Moved In
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  • 3 replies
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Legit or a scam?

I just got a call from Telus - 1-855-255-8828 (caller ID said Telus as well) Tried offering me discounted phones first, which I declined. He then asked me what my current plan was ($45 for 30GB), and then offered $30 for 40GB. I checked the phone num...

Loki08 by Just Moved In
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  • 1 replies
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Fraud

I received a fraudulent call 2 weeks ago someone who stated they were from telus and shared all of my information regarding my address, billing, products etc. Does this mean telus has been breached? When i called it in there is a note stating that te...

Tanice277 by Just Moved In
  • 503 Views
  • 2 replies
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Resolved! Confirmation of payment email, goes to old email address

Telus staff:I updated my email address in my Telus account for my cell phones a couple of months ago. I get the bill notification to the new email address, no problem there. However, when I make a payment on the account, the last two times it’s sent ...

catbird by Friendly Neighbour
  • 663 Views
  • 3 replies
  • 0 kudos

Top level log-in page

I have all my log-in pages bookmarked, the last one I tried for Telus was this one I think:https://forum.telus.com/t5/Forums/ct-p/Forumsbut there is no login link on it. Which is THE ONE page where I can log in and which already hosts a login link an...