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Stream+ can't connect to my existing Prime account?

webbtj
Neighbour

So I just signed up for Stream+. Activating Telus TV+ was no problem (since I didn't already have an account). Next I went to activate Amazon Prime. I already have an Amazon Prime account so when I click Activate, I'm taken to an Amazon page to confirm my Amazon account: Screenshot 2025-01-03 235834.png

 

When I click "Complete activation" I receive an activation error: "This account is not eligible for this offer":

Screenshot 2025-01-04 000057.png

 

I'm not sure if this is just because of the $1/mo three-month promo or if for some reason I cannot use migrate my existing Amazon Prime account to Stream+. If I can't at all then there's no point in keeping it, the $38 price tag doesn't really save me anything if it's only replacing my Netflix and Disney+ payments and not my Amazon Prime as well.

Has anyone else run into something like this? Any advice?

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