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Forum discussion about TELUS Mobility accounts.
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Resolved! Data usage section on app

Hi! For the past week every time I try to access the data usage section on the app it says “unavailable, please try again later”. I’ve tried logging out and back in, as well as uninstalling/reinstalling the app - but it still says unavailable. Any id...

Resolved! Cancel Telus from Overseas

How can I cancel my Telus account from overseas online without long distance calling ? Before I left Canada Telus said I could do this through Twitter or email...I’ve sent requests but no reply. I cannot call overseas with my overseas SIM card.

MLSPT by • Neighbour
  • 3402 Views
  • 1 replies
  • 0 kudos

Resolved! stopping or blocking international spam calls

New user. How do you stop or block international spam calls that happen all times of the night and on my cell? Each call rings once and sometimes leave a blank message. My 'recents' are full the next day and I have to wade through multiple voice mess...

Resolved! Payment refund

Can I get money refunded for a payment I made even if it's what I owe but sent when I didn't mean to?

Tracylb by • Neighbour
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  • 2 replies
  • 0 kudos

Resolved! MyTelus Sign on Page Not Responding

So, I'm trying to sign on to MyTelus (yes, I clicked on the link from the Telus website to go to MyTelus) athttps://www.telus.com/en/mobility/content/my-telus?linktype=ge-mainnavand end up with a page saying "Sorry This Page Has Expired"and I get red...

Ricardoedm by • Friendly Neighbour
  • 7731 Views
  • 4 replies
  • 0 kudos

Resolved! Supposedly closed account but still getting emails

I haven't been with Telus for a couple of years now and recently I've been getting these legit looking emails that my account is locked due to too many tries to get in. I've tried logging in and I can't because the account is closed. I can't unsubscr...

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