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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! App payment notice

Why does the Telus app keep telling me I have an overdue payment of 0.00 owning or my service will be suspended? My bill was paid the day I received it by visa using the app and there is no balance.Started with latest Telus Account App update.

Resolved! Simple Share plans, not so simple

Hi there, I'm currently on the market for a so-calles "family" plan where 2 lines would be combined. Current usage would be: 5GB-ish data, used by one line only, unlimited text and minutes, and of course the mandatory stuff (voicemail, caller ID, cal...

Cubytus by • Neighbour
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Resolved! Credit Reporting

I have never been a Telus customer, however, Telus is reporting an account listed as 120-149 days late to Transunion. I was a customer of PC Mobile in 2018 when they were folding into Koodo. At that time my account was transferred to Koodo. The open ...

Jamie9 by • Neighbour
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  • 1 replies
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partial charge is a scam

i moved my number over to telus on july 9. i thought my cycle will start that day. today i got my first bill. telus charged me $15 partial charge because my cycle starts on the 15. when i switched to telus no one told me that my cycle starts on the 1...

Resolved! Calling Telus support

New customer here. Called customer support and it is more than 1 hour wait. Did Telus fire most of their call centre employees

Resolved! Canceled prepaid number.

So I’ve been using a prepaid plan for about two years now and recently stopped filling my balance up. I tried to login and top up my account today but apparently my number has been closed/canceled because I haven’t topped up for two months. Is there ...

Ftc777 by • Neighbour
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  • 1 replies
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Resolved! Telus App issues

Hi, my i pressed pay bill on the telus app and it showed to pay my bill to to one account number then .5 seconds later it showed me to pay the bill on another account. I payed the bill on the right account and a few mins later i checked the telus app...

LawofBob by • Neighbour
  • 2356 Views
  • 1 replies
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Resolved! Digital sim and physical

Hi my iphone was purchased a few weeks ago and it shows two sims active, one digital sim and one physical sim, now it shows the digutal sim active, so i took the physical sim out and the phone doesnt work, do i need a physical sim in the phone to use...

LawofBob by • Neighbour
  • 2339 Views
  • 1 replies
  • 0 kudos
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