Here's something to be aware of when using cellular data and going over
your usage: I was recently travelling in-province when I received a
notification that I was at 90% data usage. The following day I received
another notification that I was at 100...
Why were "$3 Rate Plan SD" and "Exclusive $10" added without my
permission? The "Available plans and features" page on
mobility.telus.com says I have these features. Why can't I cancel them?
I am currently on "LNR 2500 Domestic Messaging Plan". The n...
My BYOD / Employee Plan through Telus has unlimited text messaging but I
pay for each picture I send out. I noticed that I could add SMS CAN 300
and unlimited messaging for $6 and $15 a month respectively.They don't
really provide a description for t...
Okay this one is a bit complicated.Background 1. I was previously a
long-term customer of Telus (from 1996 to 2017) and I only canceled
because I moved internationally.2. I left with a positive balance in my
account (i.e. Telus owes me money) and Tel...
I've been with Telus for years. I just purchased an iPhone XR from Apple
that requires a Nano SIM. (Different from the larger SIM I have in my
old flip phone.)I'm sure that SIM swap can be done online but where do I
get the new (smaller) SIM card? Do...
