TELUS Neighbourhood

Resolved! Adding a line with overdue

Can I add a second phone to my account if I have an overdue balance?

Resolved! Discoection

Hi my name is Gary Michael roulston bird I need to rest my four digit pin

Resolved! Telus account Vs collections

I previously had an account with Telus, and due to issues between both parties, my account was cancelled.It was sent to collections, which I recieved notification for. However, I am still receiving ebills from Telus for the amount owing.From my knowl...

Resolved! has anyone gotten a call from their collection agency even when you DON'T owe anything on your accou

Resolved! how to apply a topup

I topped up my account but my phone is out of minutes 

Resolved! webmail on iphone - can receive emails but not send

I can receive my outlook email on my iPhone but I can't send email. i get an error saying "Cannot send email" The username or password is incorrect. I go to settings and have for outgoing server:Host Name: smtp.telus.netUser Name: my email addressPas...

Resolved! Account number?

Cant find my original document from when i bought my phone lelTrying to activate my prepaid but too many barriers such as not knowing my account numberAnd of course the impossible phone customer service which requires some 4-6 digit pin that only exi...

Resolved! Online Upgrade.

I am a Telus subscriber and my device is up for renewal. My spouse is a subscriber to another cell phone company and his device is up for renewal as well. We were wondering if it was possible to upgrade my phone and bring his number over to Telus and...

Resolved! Shared Business Account

My partner and I share an account and although he has an Android and I have an Apple phone, I’m wondering if he can see the numbers I text on our statements that are available on the app?

Resolved! Bill invoice in my app does not open