Spoke to customer service last night, after being on hold for over an
hour. Previous time I tried calling I just gave up after 1.5hours. The
recording kept reminding me how valuable me time is. I only had one
question, why did my bill increase? Compa...
hi guysmy account been setup on may27 added $10 same day obviously so it
shows my due is on june 26 .and i added $10 a few days earlier june 24
which i didnt want to wait till last min. type thing.then when i checked
the account, it says my due date ...
Is the $12 international "per day" charge defined by my home time zone,
by my roaming location time zone (e.g. Greece), or 24 hours after
initiating a roaming call or data usage? E.G.: If I start roaming at 7
AM in Athens (10 PM Mountain) and end 4 h...
Hello I am a teenager with little money to spare so I use Telus' prepaid
plans. I don't know what it was my brains reasoning but I decided to
switch out my talk and text 22 plan with a 100 minute and unlimited
messaging add on. I thought that this wo...
my $5 250 prepaid feature was deactived due to sufficient funds. i top
my account to meet the requirement is it possible to get it reactive
despite it no longer a feature anymore?would a telus rep be able to
reactive the add despite it is no longer o...
Wondering why I would ever be charged for long distance for a phone call
made within a 1km radius. I have a 778 number and live in Vancouver, the
other number is 204 but was in Vancouver as well. The CRTC definition of
long distance is based on physi...
Ok, question for youIm a new to "telus" customer, i was with koodo for a
fee years before. I needed a new phone, and ended up switching over.I
check my credit history often. I had a email come in from credit b.
Telling me i had a late payment added t...