I was just wondering how I would be able to switch from a prepaid plan
to a monthly plan but keep the same phone number? There is a link in the
prepaid management page that says "Switching to a monthly plan" but
directs to the monthly plan store page...
There was a major error on my daughter's cell phone bill (the plan was
not applied, and each individual transaction was charged) and I need to
speak to someone to correct this. All the stores in Ottawa are closed. I
have tried calling every hour for ...
Every hour since 4:01pm on March 13 to the present I have been charged
data. It always occurs every hour. 5:01pm, 6:01pm etc. I have not
activated data on my phone for months. Background data has been turned
off on apps. Would really like this refund...
This happened because I never called them back after phone number
transfer failed despite telling the Telus CSR at the Internet kiosk that
778-two two eight - three13 four number mightn't work. WHEN IT WAS MY
FIRST PHONE THIS HAPPENED AND YOU GUYS AU...
Not sure if this message is legit or a scam? Got a text message from a
705-242-8301 number telling me to click a link from
telusmobilecarrier.com and it brings me to an interac etransfer page
saying I have a $75.50 “mobile refund” and to enter my ban...
Im on a corporate account. Back in October I did an early upgrade over
the phone and was sent the new service agreement. I gave authorization
over the phone once I had looked over the agreement and the order was
processed. Now I am being told that my...
I understand that sales tax is paid upfront at sign up on the financed
amount of the device, ie device cost minus Bring it Back cost. I'm
wondering if there's also sales tax on the monthly Telus Easy Payments
over the 24 months. If so, then we're pay...
I paid my account off after it was sent to collections and less than a
month of canceling my account. Now its showing on my credit bureau
saying it is not paid. Who do I talk to?
