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My Mobility Account
Forum discussion about TELUS Mobility accounts.
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Resolved! EPP

I am looking at options for renewing my EPP plan. I’m curious as to why the device cost with EPP is the same as without EPP, and over Christmas it was actually $5 more with the EPP “discount”. Also on the consumer site the $45 connection fee is waive...

Dogmom by • Neighbour
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Resolved! Reactivating my Mobility Plan

So last night I received notice that my Mobility plan had been canceled. I did not request this and have been trying to get it fixed, but since the plan has been deactivated, I cannot call customer service or get a callback from the Virtual Assistant...

Rfidler by • Neighbour
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Resolved! I want to switch to telus but

I want to switch over to telus from virgin but also still have until sept 2021 on current contract i was wondering if telus did anything in terms of switching over from another company early

Resolved! Mobility Bill call location question

Why would Sorrento BC show up consistently on my mobility bill as the location a call was placed at when the call was actually placed in Salmon Arm BC?

Resolved! Complimentary Apple TV for new mobility sign up

I recently transferred  (in November 2020) my mobility service from Virgin to Telus which  included purchase of a new iPhone SE. The sales agent advised that my new sign up and iPhone includes a one year complimentary subscription to Apple TV. I rece...

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