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amk
Friendly Neighbour
Joined 7 years ago
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Re: Voicemail on Landline
Hi. Thanks for your reply. I finally got through to someone and they were very helpful. Apparently my features were taken off without my knowledge. Seems the contract changed and I lost the voice mail option. So she restored it but when I went to check it today, my old password wouldn’t work. How do I change it?2.2KViews0likes1CommentVoicemail on Landline
My voicemail on my ll is no longer working. I have to contact telus and I am so frustrated. The AI bot thing makes me insane and then I ask for an agent and of course the wait is ridiculous and why is the NO CALL BACK OPTION! They used to have it. Why am I paying thousands of dollars a year to this company and can’t talk to a human person about my issue?!! So fed up2.4KViews0likes6CommentsAmazing tech
I have had the best experience with a telus technician recently. He has been so amazing contacting all the residents in our little rural cottage community to tell us Telus was bringing fibre optic to our area. He not only organized a great package for us, encouraged us to switch to Optic TV for our home in the city and was totally helpful planning, booking a date and installing our cottage internet. He was delightful to have around - loved our dog - a big plus and worked so hard to install this in a challenging environment. He is motivated, hard working and the kind of person you feel would be there to help with anything needed technically. Sometimes it feels like once they sell you the product the job is done and they don’t care anymore but he is there 150% to answer any questions or come back and fix whatever needs to be done. His name is Jason Short and I would love to make sure top management knows about this guy because he is THE BEST!1.3KViews2likes1Comment