Hi @MrSL, a frequently mentioned workaround for extending recording includes recording the show that immediately follows the event.
That said, we are rolling out a solution that auto extends recording by 90 mins for tennis and 60 mins for any othe...
Hello, a new release is in the works to address this issue and several other playback issues raised in neighbourhood. Please stay tuned for more updates.
Hello, you not seeing all the channels that you're subscribed to leads me to believe that there may be an account sync issues on the backend. I do recommend reaching out to our support team to have them take a look. I recommend the chat bot (smiley f...
Hi @HelenD thank you for your feedback. Being around the neighbourhood, I am getting similar sentiments from other users. The TV Product team is aware that there may be an information gap and we're working on making information more transparent and a...
Hi, we'd like to get your account info in order to investigate. Can you reach out to our Twitter or Facebook pages? Feel free to send us a DM/PM and ask for Aaron and we can verify, thanks.