The simplest solution is just to hit record on the program if you think or know that you'll be longer than 15 minutes. This will allow you to pause indefinitely and not miss anything. Cloud recording capacity is unlimited.
Does this happen across apps running on your TV as well? Or only on the TELUS set-top box? If it's the latter, your set-top box might be forcing HDR when most programming is SDR. Have you tried turning on dynamic range matching? (Settings > Device se...
Hi @CarolC - thanks for bringing this to our attention. It has nothing to do with your equipment change, the timing is purely coincidental.
Some content providers require TELUS to restrict the ability to record programming on their channels, so thi...
All recordings have 2 mins added pre and post, live sports have 60 mins added past the scheduled end time (90 minutes for tennis). It looks like PTI is flagged as a live sports event by our guide data provider, so 1h32 tracks.
Programmable start an...
Unfortunately, it looks like you got some incorrect information. You should absolutely be able to order a replacement remote from an agent and compatible remotes are NOT available in stores (the Slimline II is a legacy remote that works with legacy e...
