The ability to watch recordings at telustvplus.com and on the TELUS TV+ app depends on your subscription setup. If you have the legacy Optik TV system with a hard-drive based PVR, recordings are only available in-home on your Optik TV PVR and wireles...
Thanks for the details. Is this happening across Live TV, On Demand and recordings, or is it only Live TV? Do you generally have good Wi-Fi where the device is located?
Our development team has noticed longer start times on older devices, but usual...
There is an option to configure the prev button on your remote to take you to the last live channel. If you are watching a recording and you hit prev, it will take you back to your previous channel. Is there somewhere else you'd rather go to exit a r...
If you want to send me a PM, I can have the dev team look into why recordings on your account are not auto-extending. The below is what I see on my devices; the last 3 NHL games had recording times of 3h 32m. The scheduled run-time was 2h 30m. All re...
