I have recently converted to TELUS secruity. I was taking over an existing account, after many calls to make this happen and the reps causing issues at the time of installation, I have not been able to get anyone to help me with the understand everyt...
Hello! I am in Sechelt, British Columbia, and on the Board of Directors of a local charity. There is a Telus box in front of our building and we are interested in having it vinyl wrapped. We would have a design contest among our members, and we would...
When calling Telus, they claim they are unable to help and request the customer to file a "BUSINESS SUPPORT REQUEST" online. The form does not work. It does not allow you to submit a request online.
Since October 12, I have been charged the cost of a mobile phone line for a smartwatch. To add insult to injury, Telus has not even been able to activate the smart watch on its network. I have had active customer service calls on this since December ...
Hi, I have been contacting with a purchase issue. Every agent who speaks will tell me that they will get back to me and I have been following up from last 2 months. Today, I came to know from one of the managers that he cannot find the notes related ...
Given that there is no other place to provide feedback, or get through the unbelievably dense virtual agent to speak with someone who cares, I’m posting this here after well over an hour of frustration attempting to do basic tasks: * Update billing a...
There is a pay phone at my place of work (Toronto), just kind of hidden in the back area. It has been out of service for years. Is there anyway I could purchase this for myself just as a piece of history? Who do I contact? Thanks
January 15th 2025 - I got a quote from our sales specialist to start up a business account, along with mobility, security, WIFI, and cable... I told her at around 2-3pm that I'd discuss with my husband, and by 6-7pm she was calling me asking me if it...
Hi, this is Bylaw Officer Berg with Ridge Regional Public Safety Services with the County of Warner in AB. We had received a compliant regarding snow removal at your communication facility in Milk River Alberta. It is the property owner's responsibil...
Telus totally screwed up and disconnected our service by mistake on January 18, 2015. We have no phones, internet or security. It needs to reconnected immediately I have tried since Friday to speak to a manager. I need someone to call me back now. Th...
