Telus totally screwed up and disconnected our service by mistake on January 18, 2015. We have no phones, internet or security. It needs to reconnected immediately I have tried since Friday to speak to a manager. I need someone to call me back now. Th...
RECEIVED FIRST BILLING AND TRYING TO INQUIRE ABOUT CONNECTION FEE CREDIT AND OTHER FEES FOR SERVICES NOT USED (411 DIRECTORY ASSISTANCE).GETTING AN ERROR "We were unable to submit your form due to technical issues. Please try again."ATTEMPTED TO FILL...
I am desperately trying to get help from Telus, apparently I don't know my security pin. I have reset it twice through the Telus web app yet I end up in an endless loop with the automated help as it doesn't recognize the new pin. I am missing some cr...
So Sales person sold me on these Meraki access points for my business. Assured me that I would have control to configure as I needed, and that I would be able to have 4 networks, with each of them segregated from each other. This was perfect and what...
I recently ordered a new iPhone from the sales team. They processed the order and said they would call me back to confirm final details etc. I never received a phone call and didn't know what was happening. I checked my email and they were sending th...
Hi there, probably some of you, have received the same offer than me last year. But, up today I cannot resolve this situation, at least 3 agents took my case but nobody answered with a convincing solution, Up today nobody fix this Not Honored Offer. ...
Hello allI am Telus customer from quite a while and got Telus services at my business as well. internet, mobility, security and business connect. all 4 services. recently contract got over for internet and I contact sales. every person in sales team ...
Our small business is located in rural Alberta. We have three mobile devices on our plan. Recently our team who has some remote workers - signed up for Microsoft teams calls. We simply call forward our office mobile number to a teams number and it de...
Hello, Is it normal in Telus for your team to run from there responsibility?I recently renewed or purchased my contract with Telus for four business lines. Telus agent insisted the best option was the one that comes with iPhone 15. The phones were ne...
