Timeline #1: On August this year, we took over the business in Surrey. We wanted to use the same phone number. So we submitted the Transfer of Ownership request. Specifically asked for transferring the phone line to us. We got an email from Telus tha...
I have to vent about the god awful experience I have had signing up for Telus Business Connect service. I wish I had not done it and to be honest, I am still not sure if I have actually signed up. I have a Telus copper line that I wanted to take to m...
I need to cancel my office Internet by the end of the month and so far it's gone like this:- Business representative tells me to call *611- *611 is a robot that gives me instructions on cancelling mobility add-ons- Check the Telus store- Telus store ...
Hello,I am a Telus mobility customer with 4 lines.I am on day 5 of trying to connect with Telus small business to renew my lines.Help !!Please have a senior manager contact me.Thanks Jeffrey Pike
I have a Telus switch box in my front yard that is an eye sore as it's rusty. Can Telus either paint it or wrap it in something prettier? Who do I contact to get this done?
Who do I contact about a broken utility box?
Who do I contact to report a broken Telus Vault Cover?
So today the techs came in and swapped my residential 1gig for business 3gig but now i technically have 2 services and i cant link the business account in the mytelus app i would like to cancel my residential services now and then link the business a...
Hello, I am the Administrator at West Point Grey Baptist Church (4509 W. 11th Ave, Vancouver). We've noticed some highly offensive graffiti on your boxes. Would you be able to send someone out to remove them, please? Thanks so much. Please see photos...
Hi, recently signed up for a new business connect service, we are porting 10 lines over from another provider. Initial call with sales team and implementation team went well. We ordered 10 phones and paid the upfront cost for the equipment in hopes t...
