So Sales person sold me on these Meraki access points for my business. Assured me that I would have control to configure as I needed, and that I would be able to have 4 networks, with each of them segregated from each other. This was perfect and what...
I recently ordered a new iPhone from the sales team. They processed the order and said they would call me back to confirm final details etc. I never received a phone call and didn't know what was happening. I checked my email and they were sending th...
Hi there, probably some of you, have received the same offer than me last year. But, up today I cannot resolve this situation, at least 3 agents took my case but nobody answered with a convincing solution, Up today nobody fix this Not Honored Offer. ...
Hello allI am Telus customer from quite a while and got Telus services at my business as well. internet, mobility, security and business connect. all 4 services. recently contract got over for internet and I contact sales. every person in sales team ...
Our small business is located in rural Alberta. We have three mobile devices on our plan. Recently our team who has some remote workers - signed up for Microsoft teams calls. We simply call forward our office mobile number to a teams number and it de...
Hello, Is it normal in Telus for your team to run from there responsibility?I recently renewed or purchased my contract with Telus for four business lines. Telus agent insisted the best option was the one that comes with iPhone 15. The phones were ne...
I ordered Fibre Internet 3G + Wi-Fi with 5 static IP addresses. The order confirmation said I have to be onsite for the install. No problem. It also said I would need a router. No other information was provided. I called Telus tech support, was trans...
Anyone know how to get Telus to actually talk to you? Maybe a phone number with less than a 1 hour wait time?They have been overcharging us for some time and we always seem to get hung up on or put into a wait queue.
Hi, I'm a business mobility plan user with 4 lines (BYOD which is not a 2 year contract, no penalty if I leave) since Nov 2022. Last year in Nov 2023, I signed up a new contract with Telus business plan for 4 lines($100 per month each) with activatio...
I posted a service request on November 7 due to numerous issues with our Business TV service. The bot promised a response within 24-48 hours. Six weeks later, the request is still “in progress”. What does it take to get support from Telus?
