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Telus Building Mainenance

Any idea how I can contact Telus Facilities? The Telus building at 224 Riverwood Circle SE, Calgary, Alberta has two issues: 1. The A/C unit in the back yard is making a pretty loud noise and has been for a month or two. Is there something wrong with...

Business number change. 90 day???

Hey, Recently activated my Telus Business Mobility account - prior to doing so I asked about transferring my number from a EPP account that I was using previously and was told that it would be no problem. I tried calling in to the 611 number to begin...

Business purefibre

I had the business purefibre connected last week and all worked properly with the excepton of our Ring Central VOiP phones. For those we left on our Shaw/Rogers connection which we didn't connect for this reason.I wanted to put the router/hub into br...

Grafitti on box at elementary school

Hello! Our school has a telus box right in front that has graffiti on it - we'd love to get it repainted or work with Telus to wrap the box. We have done similar to BChydro boxes (wrapped at our expense, happy to do so with this telus box!) but have ...

laurvee by Neighbour
  • 1 replies
  • 1 kudos

Graffiti removal

Can you please have the graffiti removed from the TELUS box located at the corner of 72nd Ave with 198b St in Langley, BC. Picture attached. Thank you!

gelu by Neighbour
  • 1 replies
  • 0 kudos

Incorrect Roaming Charges on My Bill

I’m just sharing my email I sent to Telus which I’m still waiting to hear from Telus.Hi Customer Service Team,I hope this message finds you well.I am writing to address an issue with my recent bill, where I have been incorrectly charged for roaming s...

Maria2 by Neighbour
  • 4 replies
  • 0 kudos


Hi there my name is Marc. Unfortunately I have Telus business internet 1Gb. Is there a way to cancel even though I'm in a contract without it costing $2,500??? I think Telus business is absolutely ridiculous and full of crap to give me a price of $2,...

No cell service

What do you do to report mobility service outages? All Telus contacts seem to be phone numbers or broken links....

Dea by Friendly Neighbour
  • 8 replies
  • 0 kudos