OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1879 PostsLatest topics in Optik TV & Pik TV
TelusTV-21T Cloud recording playback freezing
I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...
optik tv guide program issues
global edmonton on channel 104 at 6pm to 7 pm now needs 2 recordings settings as the 1 hr program is split in 2 x 30 min sections....why ?????
TELUSTV-21T - Failed to record & deleted a scheduled (recording) program.
Just sat down to watch a program I set to record just yesterday and all I have is the "red circle" instead of an actual recording... I have had ghost recordings before with the 'red circle' but that's been in addition to the actual recording. This ti...
TELUS TV Feature Updates - Ongoing
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Missing survivor and amazing race episodes
Hello,There are missing episodes of survivor and amazing race on TELUS TV. They both aired a day ago and are still not available despite saying they would be available today. Please fix this as we are paying for this service. It is survivor season 45...
Any updates on a Telus TV+ app for ROKU ? or for Samsung Smart TV ?
I have a Samsung Smart TV and a ROKU player and the Telus TV+ app does not work on neither. Casting from the mobile phone is not not helpful because you cannot flip between channels and cannot use the TV guide on the TV.
Unable to delete PVR recordings
Telustv-21T shows a few programs that appear to have been recorded but there is no content to view nor can they be deleted. When trying to delete, prompt says they cannot be deleted. When selected, all that appears is a red dot with 'cancel', no opti...
Ordering a 4K Box
I need a 4K box how do I order one. So frustrated.
Transferred From Shaw
I just switched over to Telus from Shaw. I wasn't aware that the cable box would be an android tv box. I hate the layout of the home screen, I hate having to allow/deny location, ad tracking, microphone, etc. No, I dont want to sign into my Google ac...
Apple TV not Working?
Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...
