TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2136 PostsLatest topics in TV
Missing Episodes Mobile OnDemand
Hi there, For several years, OnDemand libraries using the mobile app have been missing episodes that are available using the television/box. For example, current Young and the Restless OnDemand has episode 132 which is available using the television ...
Resolved! TV-21T Box Won't Wake, Have To Reboot Every Day
I've had a TV-21T box since late August 2024. I worked fine up until a few days ago. At the beginning of March 2025 I encountered a problem where the box wouldn't wake from "network standby" (blue LED), and it has now become a daily problem that is o...
Poor Technical Support (first-line)
I am really getting feed up with Telus' first-line technical support. All they seem to do (or be mandated to do) is to go through their script.They do not seem to have a history of the account. I called for the third time on essentially the same issu...
Support asks to install App with access to Camera
I called technical support today (not a simple procedure itself). They wanted me to install a Telus App on my cell phone (not Telus), and the App then asked for access to the Camera. No way - I value my privacy.This is to determine the device that I ...
Continuing PVR problem
Again I had to call Telus because the PVR would not record. For over a year I have had continued problems with Optik TV and probably called at least 10 times in this time period and spent countless hours on the phone with Telus. Today’s call was unbe...
TELUS Recording issues since June (Arris PVR box)
Been having an issue with the Arris Telus PVR Box for an issue that began earlier this year in June 2023 and has been continuing up to this point, There has been a recording issue where sometimes a recording that you press fast forward on stops and s...
Pair Sonys soundbar to slimline 1 remote
I have a Samsung UN58U7000F tv and a Sanyo FWSB415E A sound bar. I have it hooked up from sound bar to tv via optical cable (no hdmi on the sound bar), have the tv sound setting set to optical and everything works great. Can I pair the sound bar to m...
Digital box
Anyone know when and how to order Digital TV box, can’t watch Disney+ on my TV that I have ordered through TELUS but can’t use. I was being charged the $10 /month for a box I never received.
TCL Roku TV Code For TELUS TV+
Does anyone know the code for TCL Roku TV for the new Android box? I have tried all of the codes in the book and none of them work. I even tried the TCL Roku and Roku code that is listed in the programming and they didn’t work.
