Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1611 Posts


Discuss and ask questions about TELUS Pik TV.

780 Posts

Latest topics in Optik TV & Pik TV

Suggestions for improvement

Switched recently but passed 30days so I am commited at this point. Will be saving considerable money compared to Shaw. My concerns echo a lot of the folks here, but am starting to get used to it.Noticed that we can now go back in the guide a watch a...

Dioptase by Just Moved In
  • 4 replies
  • 2 kudos

Optik TV

I'm a new Telus customer and am hugely disappointed with Optik TV. It is clumsy, awkward, poorly set up. As a Shaw client, I looked forward to turning on the TV. Now with Optik TV, I dread turning it on and am missing favourite programs as a result. ...

HelenD by Just Moved In
  • 5 replies
  • 0 kudos

Dave Season 3 On Demand

It looks like Dave Season 3 episodes 1 & 2 are avaiable on-demand on the FXX channel, but then epsiodes 3 & 4 are available on FX Now. Is this intentional? Shouldn't all episodes be available on 1 or the other (or both) channels?

scottalx by Friendly Neighbour
  • 4 replies
  • 1 kudos

Optik TelusTV+ TV Guide - New or Repeat?

Why doesn't the guide show if a program is new or repeat on the listings? Even selecting (clicking the ok button) on the show in the guide and then selecting the + it only shows original air date... Sports often show multiple recordings of the same e...

MrSL by Friendly Neighbour
  • 0 replies
  • 1 kudos

New Optik TV stinks

We just moved to a new home and they sent us the new optik tv boxes with remotes. They are tiny boxes now that use android os.Overall impression, they suck!Can't access recordings easily anymore, hard to set recordings, they always push you to the ho...

CanuckRS by Organizer
  • 9 replies
  • 0 kudos

Changing end time for recordings.

Just joined Telus, I have Optik TelusTV+. I'm trying to change the end time for recordings. Doesn't matter whether it is a single program recording or series, the are no options for doing this? If I select the single program (in recordings) and press...

MrSL by Friendly Neighbour
  • 5 replies
  • 0 kudos

Cannot get Telus TV+ App to play On Demand on iPad

Cannot get Telus TV+ to play On Demand on iPad 5th gen. Live TV seems to work, which is odd. Have tried the 'uninstall the TV Carrier' suggestion on other strings, and then logged in manually, have uninstallled an re-installed app several times. Usin...

dbc by Just Moved In
  • 7 replies
  • 0 kudos

New Optik TV Box PVR Issues

The big problem I've run into already on the 1st day of use is the new PVR system is a massive downgrade from the old box.Basically what I've noticed is that the new PVR UI puts every show/series/program under 1 header.. and because of that and bad U...

Kitsune by Just Moved In
  • 1 replies
  • 2 kudos

General observation as a newcomer to OptikTV

Some two weeks ago I signed up and posted a question to the Forum. The two replies were helpful, but I now have a more general comment which I hope will elicit responses showing that the problem is more widespread than Telus appreciates. I was lured ...

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