Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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The Telus app and website is horrible to deal with. Keeps jumping around and doesn't work. All i want to do is upgrade my theme packages and find out where my 55' TV is. No one seems to be able to help. Have had many issues with Telus lately. So need...

Optik Evolution & TelusTV-21T or new AndroidTV boxes

Is the Optik Evolution & TelusTV-21T (as marked on tuner box) the same animal? I think so, just that only heard Evolution on this forum. Can this forum ADD Evoultion as a sub catagory so that users can post questions for there TelusTV in the correct ...

Rocky3 by Coach
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Resolved! TSN +

I was hoping to watch the Ireland versus South Africa Rugby World Cup match tomorrow -- I have the TSN Beyond package from Telus so I thought it would be a breeze. But! This match (between the 2 top ranked teams) is not available on my humble Telus T...

bskitmor by Organizer
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Will Telus Cover This New Amazon Prime Charge ????

So starting in 2024 Amazon Prime will now start showing ads but they will have the option of staying ad-free for an extra $2.99/month. from cp24.com: Amazon Prime Video will include advertising during shows and movies starting early next year, joinin...

Bluetooth headset and Optic TV (Samsung)

I have a Sennheiser HD 350BT headset that I'm trying to successfully pair to my Samsung TV (1 year old) on Telus Optic TV. This morning I got as far as having the TV find the headset. Once that was done, thinking the next step was to switch to the Te...

series recordings

Kate you posted this in JuneUnable to run series recording on news channels AllEpisode recording is available while we work on resolving this. I hoped the solution to the guide options button would also resolve some but not all prgrams will not recor...

Rocky3 by Coach
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billing issue?

HI,Last month got the info in regards upgrading my hdpvr box as i would no longer be able to get Netflix.opted to upgrade got the 4k pvr which i have not installed yet.just got my latest bill which went from $210.31 to $560.42!!!!! as far as i knew t...

mapp6868 by Friendly Neighbour
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Resolved! Setting the guide to your favorites only TelusTV-21T

I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...

Rocky3 by Coach
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Telus box not working properlyx

I am having problems with FFW, rewind, pause and stop on my Optik TV box. I think they are called "quick tricks"?I have tried, resetting the box (unplugging), rebooting the router and the pvr, taking the batteries out of the remote and they all seem ...