TELUS Neighbourhood

Hi there, When I watch Demand shows on the Telus phone app, there is a little symbol on the top left corner of the screen ... a little rectangle with two vertical lines inside of it.  When I click on it, I don't notice anything changes.  What is this...

I can never get the website to work when wanting to make theme pack channel changes.  The site just spins and spins.  Is there a trick to get the website to load for making changes?

My Mayor "pilot" episode is available online On Demand but the second episode "Mayor's Day out" is not.  They were both aired back-to-back on January 7.  Please add the second episode to On Demand.  Thank you!