Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 46564 Views
  • 182 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 38209 Views
  • 43 replies
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Problem acquiring license error: 0x80000002 for Crave Content

I'm receiving the Problem acquiring license error: 0x80000002 for any Crave content on Demand. It's working on my main box, but does not work on my wireless box. Can someone please advice how to resolve? This problem has been ongoing since we've gott...

Sea2Sky by Neighbour
  • 728 Views
  • 1 replies
  • 0 kudos

Incomplete Chicago Fire Episode

Hi on demand for Chicago Fire season 11 episode 8 the episode ends right in the middle of it. The other episodes are complete except for this one. It’s supposed to be 42 minutes long, but on demand it’s only 23 minutes long.@AmyjShow name: Chicago Fi...

Rethier by Neighbour
  • 1658 Views
  • 1 replies
  • 0 kudos

The Challenge Ride or Dies MTV On Demand missing???

I started watching this season as soon as it came on demand which is usually the Thursday as it airs Wednesday’s. There was a ‘pre episode’ and then three episodes came on as they normally do. Now we’re missing 4 and 5, where are they? What’s happene...

Rbock00 by Neighbour
  • 3152 Views
  • 4 replies
  • 0 kudos