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TV

Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.

2067 Posts

Latest topics in TV

Missing episode

Hi! Missing episode of Married at First sight season 18 episode 15. Please fix. Thank you!

Bpiper by Friendly Neighbour
  • 55 Views
  • 2 replies
  • 0 kudos

Sound Bar Issues have Started

I have a Samsung TV and a Samsung Soundbar that have worked well together for years. Recently, however, I started receiving an ARC incompatibility message when turning on the TV, and the soundbar no longer produces audio. The issue temporarily resolv...

Ludwig by Neighbour
  • 98 Views
  • 3 replies
  • 0 kudos

New android boxes

Just curious if the new boxes have gotten better than when they were first released?

ODAWG27 by Organizer
  • 113 Views
  • 2 replies
  • 0 kudos

Resolved! Optik audio sync

Optik TV audio gradually grows out of sync with the picture and have to reboot the box to correct it. Happens daily. Can we get an ETA on the fix for this issue? It’s been on the forum for years and this is getting ridiculous.

Nio by Neighbour
  • 952 Views
  • 12 replies
  • 0 kudos

CTV app updated package/added channels need help!

I recently changed my theme pack and added some new channels including oxygen true crime and USA network. They appear on my telus box and Telus tv plus app but they are locked in CTV app and it says to contact tv provider; but I do have these channel...

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Two Years And Series Recording Still Broken

Another rant .. because of missed recordings.My contract started in April, 2023 and so will expire in a couple of months.Since the beginning, series recordings have been frustratingly broken ... unbelievably broken. The android TV based OptikTV has n...

Grimmt by Ambassador
  • 22 Views
  • 0 replies
  • 0 kudos

Satellite TV Receiver issues

I have a 9241 PVR which has already been replaced once but the problem persists. Certain channels (and more all the time) come in like the video is jerky. Very irritating. I did speak to a Telus agent who told me this was an ongoing issue with this m...

rooktv25 by Just Moved In
  • 16 Views
  • 0 replies
  • 0 kudos

Telus satellite receivers

I know Telus no longer supports satellite TV but will they let people still using it to add additional recivers?I have 2 sat PVR's I'd like to sell if I can.

Can't change premium channels online

I can’t complete the last step of changing my Optik tv (Telus TV+) premium channels online. I get to the point where I am asked to continue after changing my selections.But when I click continue, I get this message I've tried using different browsers...

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Sherrye by Friendly Neighbour
  • 290 Views
  • 5 replies
  • 0 kudos

Resolved! Not able to manage channels? Is this an open issue or deliberate?

I am not able to access the feature in Telus/Optik TV/Manage to change some of the channels that I access.Not sure if this is just a temporary outage (although it has been that way for more than 24 hours) or a deliberate effort for Telus to have me d...

BlairP by Organizer
  • 2329 Views
  • 15 replies
  • 0 kudos
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