TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
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Error Message ERR_AGL_ACN-3545
I can login to the Telus app but not telus tv. I get Error Message ERR_AGL_ACN-3545 when attempting login with same username and password. It is very frustrating because we subscribe to a high data package but cannot stream.
Handmaid's Tale S1E6 on Crave
Anyone else not able to watch this program On Demand? I get an error message "Unable to play video. Please try again later."
Technical Support for Telus Optik TV for Ontario
Hello, is there anyone to speak to help techincal assistance with Telus TV box in Ontario. I called this number +1 (888) 811-2323 & this 1 (800) 400-2598. I was disconnected after over 3 hours on the phone. I was repeatedly told there is no technical...
Resolved! How to watch channels with a home icon
Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?
Grandparent Long term care tv only
Hello,My grandpa recently moved into a long term care home. The care home provided a Telus number and simple instructions. I followed the instructions but the person who took my call was in Guatemala and kept telling me I need to also pay for interne...
Disney + subscription is active but not working
My disney plus subscription is active on Telus but when I log into disney plus, it says i need to resubscribe to one of their plans. How do i fix this
Resolved! Unable to play message on multiple videos
Why do we keep getting "Unale to play video" messages on random On Demand videos?So far we've had:The Pitt S1 E15Fargo S3 E2Long Bright River S1 E6It's getting quite annoying. We solved The Pitt issue by wathcing it on USA Network, but the others are...
TV (No Signal) 8:30pm Sunday Night - NO ASSISTANCE
Hi - Could someone please explain to me why there is no one to help with Technical Issues on Sunday Night at 8:30pm? I was left with not TV Reception - 7 Phone attempts later - I unplugged and tried several times to reset the Box and Modem - called e...
0ptik tv
Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.
Telus TV deleted all my PVR recordings
Is there any way I can get my PVR recordings back? My PVR was not recording so I did a reset and everything that I had recently recorded was wiped out. Do I need a new replacement PVR?
