Hi,I have 2 Telus Optik TV Android boxes (TelusTV-21T).With my first one, when the TV and box is powered up, I get a "Who is watching what" screen, where I can choose between 2 profiles that I setup. Each profile has a different profile pic.But with ...
My sister's 4k PVR was a little problematic, so several months ago we received a replacement. The PVR replacement asked for an Activation Code which Telus did not provide. We ended up sending it back and sticking with the old PVR. The old PVR finally...
My kids are always sneaking onto YouTube. I tried "disabling" but all they have to do is click the app and re-enable it and it's back up and running withing moments. My children do not need unfettered access to the cess pool of the internet. How do I...
Optik tv box worked perfect for the last 6 months. But stopped working last week, and now won't show up on my tv, got a new box sent out. Worked for 3 days...
We had an issue with our original box not connecting and after a very long service call with a very helpful Telus employee, it was decided to send us a new box. We got it in the mail a day ago. I set it up yesterday and all was well again. However, t...
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
I have just received my new Telus tv+ and I am very disappointed with the remote. Especially the skip function. I push skip and I wait for it to advance. I can hear the audio before the picture catches up. Is this how it is supposed to work. Seems to...
Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. ...
Hi, I will be moving to a unit soon and called Telus service and care team for a TV and internet bundle. Been talking to 5 different agents including some from loyalty and have negotiated a price. I have spent more than 12 hours talking in total. Due...
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