I am so done with Telus and their lack of helping out customers. I have recently added Apple TV to my plan but unfortunately, they have been unable to link my Optik TV to my account. Therefore, I cannot activate Apple TV. I have for 2 months been cal...
I subscribed to a bundle and my Netflix and Prime accounts were transferred and activated without a problem, but I can’t activate my Disney+ account, which happens to be the one account I already had with Telus. The activate link is not working.
The TV portion of the Telus app doesn't work, it says it's an error and to call a number... But when you call the number it's automated service and solutions do not help at all. Only to point back to the app. Very frustrating. I need to talk to someb...
What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...
Neither of our two PVRs will record. We have many scheduled Series recordings and none of them are happening. This has been going on for weeks. If we press the red button on the remote to record a live program, the guide will show the red dot like it...
I have this problem for those shows that are restarted from the beginning. First I get the buffering, please wait message and then I get the cannot play program with the "watch live TV" green button. If I don't press the button, it just goes to live ...
I have a Telus "evolution" TV box. I leave the TV on live streaming (from the TV guide page) when I go to work in the morning to have some noise in the house so my dog doesn't feel too lonely. Dog walker comes in at lunch and takes her out, everythin...
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