Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I have a concern about the annoying volume bump when programming breaks for commercials. This was a very big issue a number of years ago that I thought was regulated not to occur. Now here we are again with very load commercials. It make me want to r...
Hellou am a subscriber to Optik TV using the legacy 4k dvd decoder (which is super slow )with Telus now moving toward Android / Google TV is it now possible to only use the Telus Tv+ app (without the Android tv top box ) to watch tv subscription and ...
After speaking with the pseudonyms (Aaron - Jay) about failing hardware -- The PVR has dumped it`s whole load 3 times -- the PVR`s drive says it`s mostly full 88% or wo with just about nothing on it.I am not exactly technically incompetent.There is a...
Hello.I cancelled my TV and needed to return my equipment. The glitchy web form would not work, so I took it to Canada post as per alternate instructions. I included a copy of my bill , and the equipment, but am still getting reminders on deadlines t...
Since Telus is adding some FAST channels to their lineup, could they please add the following: - Global News Calgary streaming channel- Global News Edmonton streaming channel- CityNews 24/7 Alberta streaming channel (This is already on Rogers channel...
I have been trying to record an event series on TSN (Curling Brier) but every time I try I get the error message "Content not unified". Anyone know what this means? I am able to record events on all other channels I try at the same time just not the ...
Noticed that HGTV and the other channels that were removed earlier are now back. Are they on free preview or are they back permanently?
Just tried setting up my first recordings after getting the new boxes yesterday. I went to the guide and set up a recording for the Rachel Maddox show for weekdays at 9pm (channel 804). I just looked in my series set up and it shows it recording the ...
Is there a good place to see where they are making improvements? Feels like these boxes are still in beta testing level.Issues I've foundCaptions often don't work (live or recordings)Captions are giant and don't obey settings for size/color/etcDeleti...
Anyone else find the Android remote poorly made? Every press makes the case crackle or pop. Also, it can't control my receiver volume which gets its input by optical from the TV. Is there a good universal replacement?
