Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I'm having issues logging into the Telus TV+ app on Android TV. I recently had to reinstall the app because it would not load, and upon trying to login with my MyTelus account it either returns a generic "Login failed" error or "User MultiGEO propert...
I am on the phone with a Telus agent regarding my issue with customizing our PikTV service channels. Apparently, this happens as PikTV is now discontinued as the agent told me. They now want to replace my service with a new technology which they call...
Hi all,Is it possible to set up a Restricted profile on the new Pik TV box like I'd already set up on the old one?If not, how am I supposed to curate apps or content for my kids? I am really hoping I can block a bunch of apps, e.g. YouTube.Also, I do...
My new Pik TV box (i.e. TELUS Digital TV box) arrived on April 26th as promised in a prior email from TELUS.Installation / Setup / HardwareThe installation & setup of the box was simple and straight forward. The new box is physically smaller & lighte...
After watching piktv on a browser (I'm using a Chromium Edge), it works for a while, but after about 30-45 minutes - it gives an error: I have to reload the page to get it working again. Anyone else getting this error after a while on the browser?
