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shahesam
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Joined 3 years ago
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Re: PikTV is now discontinued? must pay more to get Optik TV Evolution instead!
I was talking to their support and getting help with customizing my package channels which I couldn’t do it myself online as the system was throwing me errors. I agree with what you are saying but the agent that I talked to was not sure if he can provide me with same bundle price that I had in my contract due to this system switch and that was strange to me too. He wanted me to talk to their loyalty department and they supposed to call me back but I am still waiting.4.2KViews0likes0CommentsPikTV is now discontinued? must pay more to get Optik TV Evolution instead!
I am on the phone with a Telus agent regarding my issue with customizing our PikTV service channels. Apparently, this happens as PikTV is now discontinued as the agent told me. They now want to replace my service with a new technology which they call Optik TV Evolution for extra per month. Our previous contract is still valid and I don't understand why I can not use the previous technology that Telus has sold me and need to pay extra for something that not only being pushed by them but also offering features (such as recording) that I barely may or may not use.4.2KViews0likes2Comments