Missing Survivor Episode

[Nelvan17]

Survivor season 48 episode 8 didn’t record (though I have a series record set up) and gives the error “unable to play video. Please try again later” when I try to watch it on demand. 

[TELUS_Support]

Thanks for flagging. We've alerted our Optik team to look in to this right away.

[SaraWatson]

As of Monday April 21 it is still not working as well as many others I have tried to watch. Such as the latest handmaids episode and the  final episode of Canadas ultimate challenge 

[TELUS_Support]

Our team is currently investigating this particular Survivor episode, as well as every other known show/episode error that they're seeing. We've flagged the Canada's Ultimate Challenge issue to our team as well, thanks!

[TELUS_Support]

Hello again. Our team has advised that this episode should be good to go now. Can you confirm please?

[TELUS_Support]

Our team has looked into this and confirmed that it should be watchable now. Can you confirm please?

[SaraWatson]

Hello
I can confirm that it now plays as well as Canada ultimate challenge.
Thank you.

Sent from my iPhone

[TELUS_Support]

Thank you for letting us know! Appreciate your patience!