Forum Discussion
Missing Survivor Episode
Survivor season 48 episode 8 didn’t record (though I have a series record set up) and gives the error “unable to play video. Please try again later” when I try to watch it on demand.
TELUS_Support
Official Support Team
Official Support TeamThanks for flagging. We've alerted our Optik team to look in to this right away.
As of Monday April 21 it is still not working as well as many others I have tried to watch. Such as the latest handmaids episode and the final episode of Canadas ultimate challenge
- TELUS_Support
Hello again. Our team has advised that this episode should be good to go now. Can you confirm please?
- TELUS_Support
Our team is currently investigating this particular Survivor episode, as well as every other known show/episode error that they're seeing. We've flagged the Canada's Ultimate Challenge issue to our team as well, thanks!
